Job Description

1. JOB PURPOSE:

To provide a professional clinical technician service to Midland Eye, working with clinicians, doctors and other professionals, both at the clinic and the satellite sites to ensure that all patients entering the Midland Eye pathway receive a high standard of care. You will be required to work in related administrative roles to facilitate the provision of an efficient and effective service to all users of Midland Eye.

2. KEY ACCOUNTABILITIES

General:

To act as an ambassador for Midland Eye in the performance of the role To ensure efficient patient throughput for clinics, assessments, treatments and investigations, at all times striving to maximise such throughput and reduce 'down time' without compromising service and patient satisfaction Meet and greet patients and provide a pleasant and welcoming environment for them. To work autonomously within the clinic environment supporting the consultant led clinics To liaise with secretaries, receptionists and administrators as required To liaise with managers and other staff at the satellite clinics as required To work within areas of knowledge, competence and training Provide a range of diagnostic services Monitor and maintain supplies and stock levels Make safe use of highly complex, expensive ophthalmic instruments

Clinical:

To deliver a professional, high standard of patient care within the Midland Eye, organising and supporting the consultant led clinics To carry out all diagnostic procedures including Visual Field Analysis, Tonometry and Pachmetry, Biometry, OCTs and Visual acuities following training to achieve competence if this is not already achieved Adopt empathetic, persuasive and motivational techniques encouraging patients through diagnostic tests, some of which may be prolonged, uncomfortable and mentally demanding Select and administer ophthalmic drugs including mydriatics, anaesthetics and staining agents during the course of diagnostic tests, observing clinical indicators and contraindicators Pre and Post Operative Consultations for our Refractive and cataract surgery patients Complete Optom Led Clinics Develop & over see other new Optometrists completing competencies etc. Assist in the discharge of patients where required To accurately and promptly complete documentation relating to all patient records. To recognise and respect the dignity and confidentiality of all clients, understanding their individual needs and maintaining a helpful, courteous approach at all times To understand and implement the basic principles of sterile and non-sterile procedures To assist in the implementation of emergency procedures including resuscitation as necessary At all times, to act in such a manner as to promote the safety and dignity of patients. To clean equipment, as required, in line with recognised practice and Infection Control Procedures To understand and carry out Health and Safety procedures within the facilities To report any incident, complaint or hazard to the Clinic Manager highlighting any areas of concern that may affect the efficient running of the clinics To ensure all hazardous substances are handled in accordance with COSSH and procedures Continuously monitor and review all activities in the clinical environment providing suggestions for improvement

Administration:

Be responsible for ordering all consumables required for clinics Be responsible for the ordering of pharmaceuticals in accordance with regulatory standards and ensure that they are readily available when required Liaise with Consultants to answer queries, book appointments and provide knowledge and answers to current and prospective patients Report any potential risks, initiating appropriate action/investigation through the risk management system, informing the Technician Lead where appropriate

Business Organisation

Positively contribute to the success of the business by working in a number of areas of Midland Eye

Personal Development

Continually develop on a professional level to ensure that you have the required training to meet the needs of your role. In conjunction with the Technician Lead and Operations Manager you will consistently deliver a first class service to all users at Midland Eye

Requirements

Must be independent prescriber. Must be GOC registered. Must have experience of completing diagnostic tests including Visual Fields, OCTs, Biometries etc.

3. SUPPLEMENTARY INFORMATION

Our Values

"Provide first-class independent healthcare for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families"

? I will make the CARE and SAFETY of our patients my first concern and will always act to protect them from risk.

? I will always be respectful to the public, patients, relatives and carers, colleagues and business when representing Aspen Healthcare.

? I will always be honest and act with integrity.

? I will accept responsibility for my own work and if appropriate the proper performance of the people I manage.

? I will show my commitment to working as a team member with all my colleagues and the wider community.

? I will take responsibility for my own learning and development.

? If a member of a professional body, I will comply with the relevant professional code of ethics and conduct at all times

Equality & Diversity

Midland Eye is an Equal Opportunity Employer. Its policy is to treat everyone in the same way regardless of their race, religion, marital status, physical/mental disability, gender, sexual orientation, and age, responsibilities for dependents, trade union membership or offending background. The Company values the diversity of its work force as a strength and aims to provide a working environment in which people have the opportunity to contribute and develop according to their individual merits and aspirations.

Job Types: Full-time, Permanent

Benefits:

Private medical insurance
Schedule:

Monday to Friday Weekend availability
Application question(s):

Are you an Independent Prescriber?
Experience:

Optometry: 1 year (required)
Licence/Certification:

GOC Registration (required)
Work authorisation:

United Kingdom (required)
Work Location: In person