Order Fulfilment & Customer Service Assistant

Peterhead, SCT, GB, United Kingdom

Job Description

Location:

St Fergus, near Peterhead

Hours:

20 hours per week (Monday to Friday, with occasional Saturday cover)

Pay:

7.50-12.50 per hour (age-based rate)

Type:

Permanent - Part-Time

About the Role



We're looking for a reliable and detail-focused team member to join our busy e?commerce operation. This role offers variety, combining hands-on order fulfilment with customer service and creative tasks. You'll be part of a small, supportive team where every day is different and your work directly impacts our customers' experience.

Key Responsibilities



Pack and dispatch customer orders accurately and efficiently Assist with basic customer service tasks (responding to emails, messages, and social media queries) Operate engraving machines to personalise products (full training provided) Create and print personalised candle labels using design templates Keep work areas tidy and organised, replenishing stock where needed Support other fulfilment or admin tasks as required

What We're Looking For



Strong attention to detail and ability to follow processes accurately Positive, adaptable, and willing to help in all areas of the business when needed Confident using a computer and open to learning new tools/software Good written English for customer communications Comfortable with hands-on tasks and working at pace A team player who can also work independently

Why Join Us?



We're a small, close?knit business that values personal growth and variety in the workday. You'll get the chance to develop a range of skills -- from fulfilment to creative design -- in a supportive environment. No two days are the same, and we'll give you the training and tools you need to succeed.

To Apply:



Please send your CV and a short cover letter explaining why you'd be a great fit for this role.

Job Type: Part-time

Pay: 7.50-12.50 per hour

Expected hours: 20 - 40 per week

Benefits:

Casual dress On-site parking Transport links
Schedule:

Monday to Friday Weekend availability
Work Location: In person

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Job Detail

  • Job Id
    JD3519170
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Peterhead, SCT, GB, United Kingdom
  • Education
    Not mentioned