Job Description

Office Angels are currently recruiting for an Order Management Representative for our client based in Bracknell.
Role: Order Management Representative
Location: Bracknell - possibility of hybrid working once probation has been passed
Salary: 28,000 to 30,000
Hours: 8am to 5pm, Monday to Friday
What You'll Do:
As an Order Management Representative, you will be the backbone of the EU & UK customer portfolio. Your role will encompass a variety of responsibilities, ensuring customers receive the best service possible. Here are some key duties:

• Provide exceptional customer service through various channels - be it written, verbal, or face-to-face.

• Collaborate with operations, sales, and warehouse teams to meet customer needs and ensure delivery compliance.

• Process orders accurately using the JDE Oracle system, including both manual and EDI orders.

• Ensure all products meet EU compliance standards.

• Manage and reconcile open orders, keeping all parties informed and up-to-date.

• Work closely with 3rd party warehouses to ensure timely deliveries.

What We're Looking For:

• Proven experience in order entry with a keen eye for accuracy.

• Familiarity with JDE Oracle and/or Amazon Vendor Central is a plus.

• Strong proficiency in MS Excel and Outlook.

• Understanding of EU compliance and product barcoding.

• Excellent communication skills, especially when working with diverse teams.

• A proactive problem-solver who thrives in a fast-paced environment.

Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Skills Required