Job Description

Join our team as an Order Management Specialist in Milton Keynes and discover where your career can go with us.
This a Maternity Cover contract of 9 months.
This is a great entry role into an agile and growing global organisation with lots of opportunities for personal development. Join us and see where it leads.....
About Teletrac Navman:
We're a SaaS company with an AI driven telematics solution that uses a scalable cloud ecosystem and connects data from sensors, cameras, mobile and third-party applications into real-time insights.
Order Management are the next step in the customers journey after sales, providing the customer with all the tools they need to continue their journey with TTNM. The team have a great range of experiences and skills and are always keen to help promote continuous learning.
About the role:
The Order Management Specialist is a crucial connection between the customer, sales, account management, field services, fulfilment, and finance. It will provide you with the opportunity to gain a broad knowledge in many areas of our customer journey and the varied teams.

• Based in the Milton Keynes office, the hours are Monday to Friday 9am to 5.30pm

What you'll be doing as Order Management Specialist:
Working with accuracy and providing exceptional customer service, you'll be key in achieving Key Performance Indicators (KPI's) and maintaining our great CSAT scores.
For New Business:

• Checking the orders received
• Entering them into the SAP system which can include setting up the account with:

• customer details,
• agreements and contracts,
• vehicles lists,
• multiple user login details

For Existing customers:

• Can include:

• Processing add-to-fleet orders
• Processing account renewals
• Arranging hardware upgrades

About You:
You'll be based within commuting distance to our office in Kents Hill, Milton Keynes and have full rights to work in the UK.
To excel in this role, you will be:

• Experienced in order processing, preferably with SAP knowledge.
• Passionate in delivering exceptional customer service and relationship building
• Highly organised with excellent coordination skills in a B2B environment.
• Detail-oriented and accurate, and proficient in written and verbal communication.
• Ready to take ownership and ensure positive outcomes for all stakeholders.
• Eager to learn, develop, and adopt new skills and methods.

What's next:
If you're ready to embrace your potential with Teletrac Navman, apply now and become a key part of our team's success story.
If invited to interview, you will be provided with the full job description, and we'll tell you more about our ways of working, benefits, and people development.
Interviews will be held over Teams video call
Join Teletrac Navman and Mobilise your future!
#LI-DL1 #LI-HYBRID #FindYourPath #FuelYourPassion
WHO IS TELETRAC NAVMAN
Teletrac Navman's goal is to empower the industries that transform and sustain our futures with simple and intelligent solutions that enhance the efficiency, safety, and sustainability of their operation. As a connected mobility platform for industries that manage vehicle and equipment assets, Teletrac Navman simplifies the complex so that its customers can transform the way they work through cloud-based solutions that leverage AI to unlock the power of operational insight.
Teletrac Navman manages more than 700,000 vehicles and assets around the world. The company operates globally, with offices worldwide and headquarters in Northbrook IL. For more information visit .
Teletrac Navman is a Vontier company.
WHO IS VONTIER
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
Together, let's enable the way the world moves!

Skills Required