Job Description

Join OneAdvanced:
If you're a seasoned resilience professional who loves owning the end-to-end approach to business continuity and you want real autonomy to raise the bar across a fast moving tech organisation, this could be the role for you.
We're looking for an Organisational Resilience Lead to shape, embed and continually improve our resilience strategy across OneAdvanced. You'll be the go-to SME for continuity, recovery and crisis preparedness, building a consistent, ISO-aligned framework and driving a culture where resilience is understood, tested, and lived. This role works closely with senior leadership and plays a central part in our enterprise risk and governance agenda.
A hands on leadership role with influence rather than line management, best suited to someone who's confident designing and running continuity plans, engaging across highly technical teams, and influencing stakeholders at every level.
What You Will Do:

• Develop and maintain a unified organisational resilience framework aligned with ISO 22301 and ISO 22361.
• Champion best practice across the business, ensuring teams understand their role during incidents and recovery.

Own and lead business continuity planning

• Create, update, and govern continuity and disaster recovery plans across multiple departments, products and global sites.
• Maintain a full schedule of testing, reviews and validation activities - with clear documentation and follow-through.

Be the subject matter expert

• Advise leaders on continuity, disaster recovery and crisis readiness.
• Stay ahead of emerging standards, risks and industry developments.

Work across Sales, Service & Technical teams

• Partner with sales to ensure SLAs are realistic, contractually sound and aligned with resilience commitments.
• Collaborate with service and infrastructure teams to define and test RTOs and RPOs (and translate technical detail into business impact).

Evaluate RTO / RPO rationale for systems
Incident, risk & governance

• Lead risk assessments to identify vulnerabilities and prioritise recovery activities.
• Coordinate post-incident reviews and embed lessons learned.
• Act as deputy scribe during crisis events
• Produce clear, insightful reporting for senior leadership and external audit requirements.

What You Will Have:

• Strong experience in resilience / business continuity -- ideally someone who has led frameworks, testing cycles and recovery plans end-to-end
• Comfortable discussing technical failovers (architecture, infrastructure, databases) with service teams.
• Confident engaging with stakeholders from help-desk to exec level.
• Experience in SaaS or tech environments preferred; financial services experience is a bonus.
• Professional certifications (MBCI, ISO 22301 Lead Implementer/Auditor) are desirable.
• Able to work globally with sites in India and Australia -- occasional travel expected.
• Proactive, organised and happy working autonomously in a role where you set the standard.

#LI-LB1 What We Do For You:
Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally

• Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success
• Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth. We also offer a range of external training opportunities including apprenticeship.

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance - Providing you with support and assistance when you need it most

Recognition - Highlighting and rewarding the great work our people do

• Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference - we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are:
OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of 330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.
We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.
To learn more about working at OneAdvanced please

Skills Required