Job Description

We have an opportunity for a Band 3 Orthotic assistant to join our Orthotics team at Warrington and Halton Hospitals NHS Foundation Trust. The position will be at the Warrington site, however occasional cross site working may be required.



You will work in a small administrative team to provide comprehensive clerical support to the clinical team who provide a specialist orthotic service across the Warrington and Halton area. In addition, the post holder will be given the opportunity to develop basic clinical skills, providing simple orthotic products and to advance this new Orthotic assistant role with support and competency-based learning.

Your key responsibilities will include:

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Referral, appointment and waiting list management. Resolving telephone enquiries from patients, staff, and other health/social care professionals Orthotic product ordering and ensuring all products arrive in a timely manner. Fitting of simple orthotic products, following agreed plans of care. Providing orthotic product advice to the patients under the supervision of the clinical team.

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.



Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.



Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.



A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.



We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.



This job description outlines the current main responsibilities of the post. However, the duties of the post may change and develop over time and this job description may, therefore be amended in consultation with the post holder.