Job Description

Job reference

TCC000731

Date posted

13/01/2026

Application closing date

27/01/2026

Location

Telford

Salary

13,104

Package

great benefits

Contractual hours

20

Basis

Part time

Job category/type

Blank

Outlet General Assistant

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Job description

An exciting opportunity has arisen for a part-time General Assistant to join the team in our newest Outlet, in Telford.

This is a physically-demanding role, to assist with our deliveries. The rota may include weekend and bank holiday working.

As a General Assistant you will be required to assemble and disassemble our beautiful furniture to assist in displaying this within the showroom. You will also assist in the general day to day running of the retail outlet. Assisting all departments where required, from intake of stock, warehouse duties, to customers services and selling.

You will achieve this by being engaging and highly passionate about our brand, products and the services we provide. Having energy, self-motivation, great communication skills and an interest in talking to our customers. We would want you to possess a professional yet personable attitude, and able to excel when working individually, towards set objectives and goals, as well as working well as part of our team to meet collective targets.

So, what will I be doing?

Key elements of the role will include:

Processing intake & outtake of stock accurately. Assist with assembling and replenishment of stock onto sales floor. Providing a friendly, helpful and personalised customer experience by being knowledgeable about products and interested in furnishings Driving profitable sales through strong product knowledge, effective selling techniques Delivering/exceeding all agreed targets Ensuring the Outlet is merchandised in accordance with the agreed layout plan and always presented to a high standard, including cleaning and housekeeping Implementing and ending sales promotions and displays within defined timeframes Spotting, monitoring and reporting stock discrepancies to ensure the stock holding is correct Complying with all The Cotswold Company policies and procedures Flexibility and willingness to adapt to the needs of the Outlet Processing customer sales and payments

OK, I'm interested... But is it really the job for me?

Qualifications, skills and experience

-

Essential:

Love talking to our customers, a genuine interest in people A genuine interest in furnishing and design Energetic and self-motivated A good general awareness of Health & Safety Manual Handling training Comfortable with lifting and assembling / dissembling furniture Good general computer skills including a working knowledge of excel, word, outlook etc

Whilst not essential, these would be great too:

Exceptional customer service skills gained from being in a previous Customer Service role Effective verbal and written communication skills A drive to smash targets with proven sales experience Manages challenging situations in a calm and appropriate manner Experience of working within a retail furniture environment

Have you heard about our benefits?

33 days holiday per year (inc. Bank Holidays) - pro-rated for part-time colleagues Great discounts on our products Membership of wellbeing platform Private healthcare Cash Plan Cycle to work scheme Death in service benefit Access to Health & Wellbeing guidance and support Paid volunteering day each year Your birthday Day Off

And lots of other great things!

Who are we?

Over 25 years ago, we opened our first showroom at Bourton-on-the-Water in the heart of the Cotswolds. This very special patch of rural England taught us the importance of creating timeless, understated furniture and accessories that bring homes to life.

We live by our company values of:

Happiest together Always authentic Passion for progress Inspiring others Constantly caring

We pride ourselves on the quality of our products and customer experience, powered by our passionate people. We're growing rapidly and are looking for great people to help us realise our big ambitions.

If you are passionate about what you do, want to work for a dynamic and ambitious company, can provide all of the above and more, then we would love to hear from you.

Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.

For more company information and to locate our careers page, follow the link https://careers.cotswoldco.com/