Job Description

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ServiceNow Business Analyst
We are seeking a highly experienced and certified ServiceNow Business Analyst to lead the design architecture and integration discussions on ServiceNow platform This role involves translating business requirements into EPICs Features and Stories providing functional leadership for the proposed solution and ensuring alignment with ServiceNow best practices and standards
Candidates to possess a deep understanding of ServiceNow platform capabilities modules and integrations with third party technologies exhibit strong leadership in technical and functional consultations and champion in innovation and quality across all projects
QUALIFICATIONS
Required
10 to 15 years of experience in designing implementing or consulting on ServiceNow solutions
Expert in below ServiceNow Product suites
oCPQ concepts ProductServiceResource understanding Opportunity and quote flows understanding
oSales and Order Management SOM For Telecom SOMT
oCSDM and CMDB
oCustomer Service Management CSM
oIT Service Management ITSM
oTelecom Service Management TSM
oTelecommunication Network Inventory TNI
Telecom background with OSSBSS knowledge and preferably B2B business
Experience in Domain Separation and ITSM application
Extensive experience across the ServiceNow core platform components security performance and compliance
Extensive experience in third party integration REST SOAP Other methods Integration Hub and ServiceBridgeEbonding
Preferred
ServiceNow Certified Technical Architect CTA or Implementation Specialist CIS and ServiceNow Certified System Administrator CSA and Developer CAD
Exceptional leadership skill CxO Interactions Presentation Problem Solving Critical Thinking and communication skills
RESPONSIBILITIES AND DUTIES
Build Solution Proposal and Defining Scope of the overall ServiceNow solutions including ServiceNow core platform multiple modules integrations and configurations ensuring alignment with business needs and industry best practices
Ensure collaboration implementation standards are maintained to translate functional requirements into ServiceNow solutions and implement using Agile Practice
Technical Consultation and Leadership provide expert advice lead solutioning sessions and connect with clients using technical expertise and leadership skills
Participate in Integration and Automation Designing integrations between ServiceNow and other enterprise systems leveraging Integration Hub web services SOAP REST ServiceBridge EBonding and other integration techniques
Quality Assurance Reporting adherence drive quality assurance best practices ensuring successful project outcomes
Expert in Security and Compliance practices ensure deployed ServiceNow solution security standards to meet changing compliance requirements Implement robust security measures to maintain secure client environments
Documentation and Knowledge Sharing Create and share functional documentation contribute to the knowledge base and promote best practices
Continuous Learning keep up with ServiceNow advancements to provide innovative solutions
Client Relationships Establish and sustain trust based relationships with clients proactively addressing their needs and steering them toward successful results
Skills:
Mandatory Skills : ServiceNow-Healthcare & LS,ServiceNow-TSM,ServiceNow-Public Sector
About Company:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree -- a Larsen & Toubro Group company -- solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/.

Skills Required