Job Description

Job Introduction

We're looking for a Packaging Compliance Technologist to join our team at a pivotal time as packaging regulations continue to evolve and our business grows. With significant obligations under DEFRA's Extended Producer Responsibility (EPR) and HMRC Plastic Packaging Tax (PPT). This role is central to protecting the business, optimising cost and driving smarter packaging decisions.


In this role, you'll act as the link between suppliers, buyers, designers and third-party partners, using data, insight and technical expertise to ensure we remain compliant while improving packaging standards across both store and online channels. Your work will directly support customer experience, operational efficiency and long-term sustainability.


Job Overview
Ensure compliance with EPR and Plastic Packaging Tax legislation and supporting accurate submissions to DEFRA and HMRC. Collect, analyse and validate packaging data to improve insight, accuracy and cost control. Working with the Buying and Design teams to develop packaging that minimises regulatory obligations while maintaining product integrity and quality Identify opportunities to improve packaging for both store and online orders, balancing cost, compliance and customer experience. Collaborate with suppliers and third-party partners to improve packaging data coverage and quality. Monitor supplier performance, addressing underperformance and driving continuous improvement. Develop and maintain dashboards, reports and KPIs to track compliance, cost and performance trends. Communicate findings and recommendations clearly through reports, presentations and stakeholder workshops.

Minimum Criteria To Apply

We're looking for a confident and commercially minded packaging professional who combines strong technical knowledge with the ability to influence and collaborate across teams. The following experience and skills will be important:

At least 5 years' experience in packaging compliance and packaging development within a retail environment Proven experience managing regulatory packaging requirements, including EPR and Plastic Packaging Tax Strong technical knowledge of packaging materials, innovation, testing and compliance legislation A thorough understanding of general and specific packaging safety legislation and quality standards Experience working closely with buyers, suppliers and designers to drive packaging performance Experience developing and managing processes, including data management and performance reporting A collaborative working style, with the ability to build strong relationships across multiple teams and functions.

Package
Competitive salary depending on experience Based on site at our Liverpool Head Office

Employee Benefits

Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements. Contributable company pension scheme 10% store discount at all our retail stores Death in Service Benefit Long service recognition scheme MyHB colleague benefits platform with access to: Discounts UK wide on retail, leisure, hospitality venues
Employee Assistance Programme with 24/7 confidential counselling and advice line * Low-cost voluntary insured health cash plans and cancer cover