Job Description

Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.

You are a key link in the chain that joins great staff with memorable customer service. You will be a vital part of our team, responsible for ensuring all leisure facilities, including our new padel courts, are maintained at the highest level of hygiene and safety.

As a Leisure Assistant, you will be responsible for ensuring our extensive facilities are always in impeccable condition. You'll assist the Leisure Team in creating a welcoming environment for all members, ensuring changing rooms and public areas are squeaky clean. You will also provide essential poolside visual life guarding in accordance with STA guidelines.

As a Padel Activator, you will play a crucial role in promoting and growing our padel community. You'll assist with session logistics, help welcome new players, and ensure a fun and vibrant environment on the padel courts.

What we need from you:

A proactive, can-do attitude

- you're hands-on, reliable, and ready to step in wherever you're needed across the leisure club.

Strong awareness of health and safety

- including knowledge of COSHH regulations and the confidence to respond swiftly and appropriately to poolside emergencies.

Excellent customer service skills

- you're approachable, professional, and know how to make guests feel welcome and supported.

A team player mentality

- you're happy to collaborate with colleagues to ensure smooth daily operations and a great member experience.

Attention to detail

- from maintaining impeccable cleanliness standards to ensuring equipment and facilities are always in top condition.

C

onfidence in leading padel sessions

- you're passionate about engaging with people and supporting the growth of our local padel community.

Great communication skills

- you know how to listen, respond, and provide clear, helpful information to both guests and team members.

Flexibility and reliability

- you're prepared to work varied shifts, including weekends and holidays, to help deliver an exceptional leisure experience.

A passion for creating a great experience

- you take pride in making the club a clean, safe, and enjoyable place for everyone.

Join us and we can offer you benefits

such as...
Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year. Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast. Friends and Family discounted stays from 49 including breakfast 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill 30% discount on and off shift in our Village Hotel Starbucks stores Excellent training and development including our Rising Stars and Talent Academy programmes A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. Discounts and cashback offers on many High Street Brands and Supermarkets. A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually. Financial wellbeing support and salary drawdown via Wagestream Access to our Employee Assistance Programme, offering support and counselling Flexible working hours A fun, supportive and inclusive work environment with regular team events Excellent Reward and Recognition Incentive schemes Anniversary rewards for key milestones of service Electric car salary sacrifice scheme Have your birthday off guaranteed Discounted Health Cash plan and Sick pay Insurance. A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. Enhanced maternity and paternity benefits and pay Company Pension scheme Life Insurance

T&C's apply based on your contract. Please note - All offers are subject to a successful DBS check in this role


Come and be part of something new & something special - Work, Grow & Play the Village Way!


INDLEISURE