Job Description

Band 3 Paediatric HDU Healthcare Support Worker
Part-time: 16.5 hours per week (0.44 wte)
We have an exciting opportunity available to recruit a Healthcare Support Worker looking for part-time hours to join our HDU team on Tiger Safari Ward. The post holder will be expected to work a mixture of long days or nights.
The Healthcare Support Worker will work as part of the wider health care team in providing high quality, safe and compassionate care to children, young people and their families.
The Healthcare Support Worker will be expected to perform a range of skilled clinical tasks such as providing care to stable tracheostomy patients, stable long-term ventilation patients, provide enteral feeding (nasogastic/gastrostomy/jejunostomy), suctioning, cannulation, venepuncture and report any issues to the Registered Professional
The Healthcare Support Worker will be expected to demonstrate effective communication skills, deliver care that has already been planned by a clinician or a Registered Nurse and be skilled in taking appropriate action to ensure that outcomes are achieved.
You must meet one of the following criteria:

• Hold a Care Certificate issued by an NHS provider organisation (Care Certificate from NHS England or online training provider is not acceptable)
• Or have completed an NVQ Level 3 in Health and Social Care in a UK college.

Main duties of the job
The Healthcare Support Worker (HCSW) is part of the multidisciplinary team delivering care to patients. Support and supervision is provided by a Registered Professional.
The Healthcare Support Worker carries out a range of patient care tasks and duties to enable the team to provide an effective and efficient service within Acute hospital settings.
To achieve this, the Senior HCSW will:

• Competently perform the necessary aspects of care for patients
• Ensure effective delivery of clinical care is provided to patients and that an acceptable standard is maintained
• Follow Trust policies and provide a safe and person-centred environment for the treatment of patients
• Participate in personal and practice development activities to maintain standards of care

About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: * Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Details
Date posted
21 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum pro rata plus HCAS
Contract
Permanent
Working pattern
Part-time
Reference number
197-RF7596
Job locations
Queen Elizabeth Hospital
Stadium Road
Woolwich
SE18 4QH
Job description
Job responsibilities
Please use the link below to view the full job description
https://lewishamandgreenwich.pagetiger.com/bfyflzu/1 Job description
Job responsibilities
Please use the link below to view the full job description
https://lewishamandgreenwich.pagetiger.com/bfyflzu/1
Person Specification
Qualifications and Training
Essential

• Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses.
• Care Certificate attainment
• Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English

Experience
Essential

• Experience of dealing with the general public
• Experience of working in a health or social care environment.

Knowledge and Skills
Essential

• Ability to communicate clearly and effectively.
• A requirement to be punctual and reliable
• Ability to follow a clear instruction and feed back to senior staff.
• Effective written and verbal communication skills/literacy/ numeracy skills
• Good observation skills and recognition of the importance of reporting
• Ability to carry out assigned tasks effectively in a busy environment.
• Able to prioritise and meet deadlines
• Ability to work as part of a team, as well as on own initiative
• Completion of in-house Trust mandatory training requirements
• Care certificate attainment
• Awareness, understanding and compliance of policies and practices
• Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.

Person Specification
Qualifications and Training
Essential

• Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses.
• Care Certificate attainment
• Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English

Experience
Essential

• Experience of dealing with the general public
• Experience of working in a health or social care environment.

Knowledge and Skills
Essential

• Ability to communicate clearly and effectively.
• A requirement to be punctual and reliable
• Ability to follow a clear instruction and feed back to senior staff.
• Effective written and verbal communication skills/literacy/ numeracy skills
• Good observation skills and recognition of the importance of reporting
• Ability to carry out assigned tasks effectively in a busy environment.
• Able to prioritise and meet deadlines
• Ability to work as part of a team, as well as on own initiative
• Completion of in-house Trust mandatory training requirements
• Care certificate attainment
• Awareness, understanding and compliance of policies and practices
• Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.

Skills Required