Job Description

Palm Court Restaurant Assistant Manager

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Palm Court

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The Langham, London; Europe's first Grand Hotel is currently recruiting for Palm Court Restaurant Assistant Manager to join our talented Palm Court team. We're an equal opportunities employer, and we welcome and value applications from all communities.


ABOUT THE ROLE


As a Palm Court Restaurant Assistant Manager, your main role will be to:

ensure the smooth running of breakfast, lunch and afternoon tea to private events taking place in Palm Court demonstrate a real understanding of achieving and maintaining quality through effective service management lead a team that is genuine in delivering service excellence be operational and visible to the team assist with the achievement of departmental KPI results support the Departmental Trainer in conducting all on-the-job training for all colleagues to ensure all Company standards are adhered to

ABOUT YOU

similar experience in a luxury 5 hotel
passion for and excellent knowledge of food, beverage and service the ability to work under pressure the ability to lead by example and motivate a strong team the ability adapt swiftly and seamlessly to situations that arise confidence, professionalism and engaging personality good communication skills and very good level of English

YOUR BENEFITS


Financial Wellbeing

Paid Overtime Discretionary Service Charge 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service Access to Wagestream - a salary advance benefit Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels Discounted accommodation at The Langham, London for you and your family Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments Up to 750 Recommend a Friend referral bonus Seasonal Travelcard loan A subsidised taxi journey (20) for any shift you are scheduled to work between 00:00 and 05:00hrs Company pension plan Life insurance Discounts in various high street and online shops

Mental Wellbeing

Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career 2 staff parties per year and several colleague social and community events Access to the Employee Assistance Programme by Hospitality Action (24/7) Access to Qualified Mental Health First Aiders on site Most Valued Colleague of the Month and Year Awards Long Service Awards

Physical Wellbeing

Free meals on duty in our Staff Restaurant Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided * Enhanced