Are you looking to take the first step of your legal career? We have a great opportunity to join our dynamic, exciting and collaborative division as a Paralegal within our Motor Fraud Team. The Paralegal will undertake a variety of tasks to support the members of our team in achieving Client KPI's and SLA's.
They will be involved in variety of tasks to support the File Handlers in the team in defeating suspected fraudulent insurance claims.###
Key Responsibilities
Update our case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking
Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications
Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.
Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
Diarising and updating CRU
Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include:
Complete initial steps in recovery of our Client's outlay and collate the outcome
Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims
Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities
To ensure compliance with the SRA Standards & Regulations
Adhere to the Keoghs Values
Working hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.
Primary location for this role is Parklands, Bolton office. We operate an agile working policy with attendance at the office at least 1 day a week.###
Skills, Knowledge & Expertise
Experience of working in a legal environment is desirable
Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information
Dealing with calls and enquiries from customers, suppliers and/or the public
Gathering and recording information
Proficient in MS Office (notably Excel, Word and Outlook)
Proficient in the use of alpha numerical filing systems
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Job Benefits
Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
Simply Health Care Cash Plan
WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death in Service
Critical Illness Cover
PHI/Income Protection (Private health insurance)
Pension Contribution based 5% Employee / 3% Employer
Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
after successfully completing probation
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About Keoghs
Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
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