Job Description

Join our highly regarded Risk & Compliance team in Cambridge. This is a key role supporting the firm with their obligations under the SRA Standards and Regulations.

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The role

This role is responsible for supporting the risk and compliance team across the firm. As with all law firms, Mills & Reeve LLP is regulated by the Solicitors Regulator Authority (SRA). In November 2019, the SRA implemented its Standards and Regulations: a principles-based regulatory scheme which focuses on high professional and ethical standards and protecting the public. This is very much a key role supporting the firm with their obligations under the Standards and Regulations.



The role will be based in our Cambridge office.


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The person

This is a busy and challenging role and to be successful, your background will:


include strong academics that will most likely be to degree level; include office-based work experience of no less than six months; and probably include experience of working within a law firm or regulatory environment.

The role requires someone who:


is proficient with IT and is familiar with MS Office; has good communication skills, both written and oral, and is able to liaise confidently with staff and partners across the firm; can demonstrate an organised and methodical approach to their work; can meet deadlines when under pressure with multiple tasks; have proven research and analysis skills; has strong attention to detail; is energetic and enthusiastic; and is confident to talk to internal clients.

In addition, you will need to:


be willing to travel to the firm's other offices on occasion; and be flexible and able to work longer hours as the role demands.
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The activities

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SRA

Assist with the collation of data for the firm's annual bulk renewal of practising certificates submission to the SRA. Assist with drafting SRA application forms from time to time. Assist with collating and maintaining records.
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International Organisation for Standardisation (ISO)

ISO creates documents that provide requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose. The firm has ISO 9001, 14001 and 27001 and is working towards further accreditations. This role will be responsible for supporting the firm's accreditations by assisting with:


setting up and organising the practical arrangements for ISO audits. completing relevant ISO documentation ahead of the audits. maintaining the firm's risk management policies and ensuring these are up to date by logging any risks that are identified and updating these as required by liaising with relevant lawyers across the firm. relevant audits and completing relevant documentation. This currently includes auditing file reviews and post-delivery audits.
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Claims and complaints administration and insurances

Take responsibility for the administration of any claims received. This will involve liaising with the firm's finance team and relevant partners and fee earners about claims and then and updating relevant documentation and internal records. Support with the annual renewals process for a number of the firm's insurances including cyber, PI, data protection and management liability. Assist the risk & compliance team with complaints handling. This will include: + drafting acknowledgement letters
+ collating information from teams across the firm; and
+ more widely supporting the team with any investigations including the review of documents and files.
Log incidents, breaches and risks that are identified on the firm's internal database.
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Marketing

Support the firm's business development activities by being the first point of contact for tender queries from the bids team.
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Management review

Support regular management reviews by collating statistics for these. This will include liaising with the firm's finance team and relevant partners across the firm.
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Team administration

Support the risk & compliance team with all elements of administrative support as needed to include, but not limited to, diary management, filing and arranging travel.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.


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The benefits

As you'd expect, we offer a competitive salary and a wide range of benefits.

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Pre employment screening

If we offer you a role, we will conduct comprehensive pre-employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self-declaration to assess your character and suitability for the role. Full details of our pre-screening employment process are available upon request.

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The firm

Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it.



We build personal relationships, with advice individually tailored to individual need. And if clients need things we don't offer, we draw on our network to give recommendations. Our 1,450 plus people and over 850 lawyers share one vision - achieving more for clients.



By joining Mills & Reeve, you'll have the chance to build your skills and experience within a firm that's not only ranked in the top 50 UK law firms, but also one that truly values their people. We're also ranked in The Sunday Times Best Places to Work list, and have been awarded Platinum Investors in People. Our mantra is "Achieve more. Together.", which we feel embodies our purpose and is more than just a catchphrase!



Our values are the principles that help us fulfil our purpose. Our people shaped them and live them every day.

We're ambitious

- We aim high, we embrace new ideas and we're passionate about our work

We're open

- We communicate openly and honestly to build trust, and we do what's right

We care

- We're committed to each other, our clients, our communities and the planet

We collaborate

- We're easy to work with, we offer help willingly and we get things done - together ###

And finally

Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these.