You will be responsible for the following;
Fee earning end to end case work under supervision.
Preparation of documentation, liaising with clients, customers (as and when required), third parties to progress cases through the appropriate process within SLA
Drafting correspondence
Reviewing incoming correspondence from third parties
Managing key dates
Responsible for delivering an excellent client service through case management
Play an active role in continuous improvement and change within relevant team and support the Senior management team in that respect. Accuracy, good organisational skills, ability to operate in a fast paced environment and flexibility
Good knowledge of Word and Outlook is required and experience in Excel
Maintain a culture of positive behaviour and role modelling within the team.
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