Job Description

The deadline for this role is Friday 31st October 2025.

About the team

This role is to support two partners within the firm's personal injury department: Jill Paterson and Thomas Jervis. The teams specialise in serious injury and fatal cases across a range of areas including: personal injury (RTAs, workplace accidents), product liability and inquests. Their cases are often high-profile, examples include: involved in the litigation arising out of the Strand Crash, high profile actions against Transport for London, the death of a 15 year-old world champion kickboxer, the death of a child who choked at nursery.



The successful candidate will support the partners across a broad range of complex injury and fatal cases. This position is well-suited to someone seeking to build a career in personal injury law and who is motivated by securing justice for individuals and their families.

Overall purpose for this role

A paralegal within the Personal Injury department is expected to:


provide a reliable and efficient support service primarily to the supervising fee-earner and assist with general administration of caseloads, Undertake a wide variety of administrative tasks as set out below, Undertake other ad-hoc duties as required from time to time.

Main duties and responsibilities

Assist with drafting documents, client liaison, research work, general correspondence, assist with procedures relating to costs collections and administrative support. Sort and review medical and financial records, liaise with medical professionals, financial institutions and other solicitors. In the absence of supervising fee-earner, ensure that urgent matters are referred to appropriate personnel.

File/case management

Attend court on applications, trials etc. when requested to do so. Thorough and accurate note taking at meetings and preparation of file notes. Preparing court and other documents for the approval of the fee earner. Organising and preparing court and other bundles.

Telephones

Telephone clients/other contacts as and when necessary, dealing with such calls in a courteous and efficient manner.

Client relations

Communicate effectively; be approachable and professional in all dealings. Ensure cheques are requisitioned/ paid in as instructed. To ensure monetary transactions are dealt with efficiently and in accordance with office procedures.

Filing

Ensure filing kept up-to-date and copies of correspondence/ documents are kept in the file, open new files/close old files as required. Pay attention to detail and ensure accuracy.

Information technology

To utilise I.T. to provide a quality, cost effective and efficient service to clients.

Training

To try and keep up to date by attending in-house seminars, through research, reading and attending courses if appropriate. To ensure that adequate training is received to be able to gain maximum benefit from the firm's investment in Information Technology.

Any other tasks as might from time to time will be required.

Performance measured by

Effective support of the Supervising Fee-earner. Efficiency in dealing with work and accuracy of work produced. Ability to work with initiative; maintaining a flexible and responsible approach. Personal development and contribution to the overall objectives of the firm. Good attendance and timekeeping.

Person specification

Genuine interest to work with a leading claimant law firm and passionate about providing access to justice to all. Experience in sorting and reviewing medical, financial records and drafting legal documentation and correspondence. Good academic background with legal qualifications (Degree, GDL, LPC etc.). Demonstrable experience in using a variety of IT packages (MS Word, Excel, Case Management Systems and Outlook). Proven ability to communicate accurately, clearly and concisely, both verbally and in writing with a wide range of clients and various stakeholders. Proven ability to organise and prioritise a complex workload and work to tight deadlines whilst maintaining a positive attitude. Proven ability to work in and contribute to a team environment. Proven ability to be self-sufficient in relation to administration, typing and IT requirements.

Desirable

Relevant paralegal experience in Personal Injury. Experience in interviewing clients, taking witness statements, dealing sensitively and managing difficult situations and conversations.

About Leigh Day

We are a top 100 law firm committed to claimant-only cases, ensuring that individuals have the same access to justice as the UK Government and large corporations. We're not afraid to take on difficult and challenging cases involving medical negligence, serious personal injuries, discrimination in the workplace, defective products and human rights abuses in this country and overseas.

Benefits

29 days' holiday per annum inclusive of 4 days' compulsory leave to be taken during the Christmas office closure, plus all public and bank holidays; two weeks' of working elsewhere; contributory pension scheme; life assurance (4 times annual salary); private medical insurance; interest free season ticket loan; childcare vouchers; cycle to work scheme; electric vehicle scheme. Our hybrid working policy for full-time employees is three days in the office and two at home, and we also offer free breakfast and lunch every day for those coming into to the office.



We also have annual social activities and genuinely pride ourselves on having a supportive and friendly culture.