Job Description

This is a first rate opportunity to join a highly regarded and well established team, where you will have the chance to develop your career further amongst highly professional colleagues.



You will be part of a supportive and flexible working environment where you have the ability to further your career aspirations. Our benefits package includes 5 weeks annual leave plus bank holidays and an extended break over the Christmas period, you are also awarded a day off for your birthday and will be signed up to our Health Care Plan designed with wellbeing in mind. Furthermore, we organise social gatherings and wellbeing initiatives throughout the year for all our employees, enhancing our supportive and inclusive work culture.



We have recently received national recognition for our commitment to excellence; winning Silver at the UK Customer Experience Awards for the 2nd year running in the category of "Best CX for Vulnerable Customers" and winning "Excellence in Client Care" at the 2023 LawNet Awards. These awards are alongside our continued presence in the Times Best Law Firms list - why not come and be a part of our success?



We are proud to have been recognised for our dedication to fostering a compassionate workplace environment. We were the first firm in Plymouth to be awarded the title of Compassionate Workplace by St Luke's Plymouth, and more recently achieved the bronze award for the Wellbeing at Work programme facilitated by Livewell Southwest, with ongoing efforts towards obtaining our silver award.


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What will you do?

The Court of Protection has appointed Samantha Buckthought as Property and Affairs Deputy for a large number of clients. Our team support these clients to manage their financial affairs.



The main purpose of the role is to provide administrative support to the team alongside the other paralegals. Ensuring delivery of all administrative and paralegal requests for the Court of Protection Department are progressive, efficient and compliant and align with the firm's vision of delivering exceptional legal experience. Establishing a relationship of trust and respect with clients, families, support networks and experts.


To support the Lawyer with conduct of the file in the day to day running of their cases. Dealing with client, deputy and third party stake holder queries and correspondence, progressing matters and ensuring excellent standards of service to clients is met at all times. Attendance at client/deputy meetings, taking accurate and comprehensive notes. Liaising with clients, solicitors and other professional both over the phone and by email. Responsible for diarising due dates, tasks and reminders. Drafting a variety of court documents, benefit applications and any other official applications required. Prepare annual reports for the OPG. Communicating and making arrangements with suitable trades people. Obtaining quotes. Carrying out property visits when requested. Reviewing and collating documents. Managing your own workload and prioritising tasks. Maintain a compliant and accurate electronic files.
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What do you offer?

You will be committed to delivering an exceptional client experience, consistently demonstrating the firm's values and a passion for excellence in legal service.

Skills & Attributes

You will have:


Outstanding communication and client care skills, with the ability to build trust and rapport at all levels. Strong time management and prioritisation abilities, ensuring deadlines are met while maintaining high-quality work. Exceptional attention to detail, applying a meticulous approach to case management and legal analysis.

You are able to:


Handle confidential and sensitive information with professionalism and discretion. Develop and maintain strong relationships with colleagues, clients, and external stakeholders. Thrive under pressure, managing competing priorities effectively while maintaining a high standard of work.

Professional & Technical Expertise

You are:


Qualified by experience having creditability within your specialism with a strong academic background. Proactive in your professional development, working towards competencies at the next level and continuously seeking growth opportunities.

Mindset & Approach

You:


Take ownership of your work, contributing to the firm's success and driving positive outcomes. Are adaptable and embrace change, demonstrating a solutions-focused mindset. Commit to ongoing learning and development, attending courses, webinars, and industry events to stay at the forefront of legal practice.

Applications will officially close on

30 June 2025

. However, we are keen to talk to suitable candidates at the earliest possible opportunity and will close the vacancy to new applications once conversations reach an advanced stage to avoid a delay. We would therefore urge candidates who are interested in this vacancy to get in touch

ASAP

and discuss the opportunity with us.


Department: Court of Protection Location: Plymouth, North Hill Hours: Monday to Friday, 35 hours per week * Closing date: 30th June 2025