Job Description

Ready to take ownership of one of the most high-impact portfolios in final-mile delivery? EVRi's ParcelShop network is growing fast and we're looking for a commercially sharp, relationship-driven manager to lead and elevate our ParcelShop partner ecosystem.


This is a role with genuine autonomy, big commercial influence, and the chance to shape the parcel experience for some of the UK's biggest retail names. As our

ParcelShop Group Relationship Manager

, you'll be the key link between EVRi and our ParcelShop partners - ensuring exceptional service, driving commercial performance, and identifying new opportunities for growth.

Interested? Take a look at the below to understand what you'll be doing as ParcelShop Group Relationship Manager:

Own the day-to-day relationships with ParcelShop partners, becoming their go-to expert and trusted commercial advisor. Drive performance and compliance, ensuring every location delivers a consistently brilliant customer experience. Analyse performance data to track KPIs, identify gaps, and implement improvement plans with each partner group. Spot and secure new ParcelShop opportunities within existing partner networks, supporting our national expansion. Identify and build a pipeline of new strategic partners, using market insight to grow the EVRi ParcelShop estate. Upsell EVRi services, ensuring every partner maximises our full suite of ParcelShop offerings. Support contract negotiations for both new and renewing partners. Provide clear, timely reporting on partner performance and your ongoing actions to the Network Manager. Manage your schedule effectively to balance service, sales, and relationship-building across the UK.

Still interested? Great news!

Here's what you'll bring:

Experience in a retail or commercial account management role, ideally field based. Strong relationship management skills - able to engage, influence and motivate partners at all levels. A proven track record of improving performance, adding commercial value and hitting sales targets. Confidence analysing data and using insights to drive action. Strong communication and presentation skills - articulate, professional, and persuasive. High self-motivation, independence, and the ability to think commercially and creatively.

At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome.

We're excited for the future. Let's deliver it together.

Reference Number: EVRI1154144-4034231



Location: Field Based