Job Description

JOB SPECIFICATION

Title:

Parenting and Behaviour Support Coordinator

Employer:

Home-Start Cymru

Location:

Gwent.

The role is home based with the requirement to travel regularly across the Gwent region to deliver support or attend team meetings.

Responsible to:

Project Manager

Pay Grade:

2 - Midpoint 26,875 FTE

Hours:

15-20 to be agreed with the candidate upon offer

Salary:

10,895.27 - 14,527.03

Responsible for:

Delivery of direct parenting and behaviour support to parents and children.

Home-Start Cymru

Children need happy, healthy homes to thrive. Being a parent of young children is challenging at the best of times. Families face more pressures than ever, with many parents finding the practical and emotional demands overwhelming. That is when Home-Start Cymru can help. A carefully selected volunteer visits regularly to offer emotional and practical support.

Home-Start Cymru works with families with young children through a volunteer-led, home-visiting model of support. We combine the strengths of our network of community-based volunteers across Wales with our professional expertise in the early years. We are there for parents when they need us most, because childhood cannot wait.

Our volunteers are drawn from the communities in which they support, and the work we do not only helps parents and children, but makes a vital difference to strengthening communities.

JOB DESCRIPTION

Purpose of the Role

Parenting and behaviour Support Coordinator will work closely with the team to support families identified as requiring support with parenting and behaviour that challenges, attachment, bonding, and supporting with early years development. Families will have been referred through pathways including Health, Flying Start and Families First provisions. Families will usually have children under 5 years of age.

Role Summary:

The role is to provide targeted, time-limited support to families identified as needing support with children's behaviour, attachment, and developmental milestones. Support will be provided directly to parents and children through co-designed plans to achieve measurable outcomes.

Key Responsibilities:

Targeted Family Support

Offer targeted, time-limited support through a co-designed plan for families identified as needing support with children's behaviour, attachment, and developmental milestones. Provide direct support using parenting strategies and tools to address specific needs and challenges within the home to increase connections and improve family relationships.

Outcome Tracking and Evaluation

Track outcomes for children and parents to monitor progress and measure the impact of interventions. Regularly assess and document the effectiveness of support provided to families.

Family Engagement and Feedback

Actively engage with families to capture their feedback, ensuring their voices are heard and integrated into the development and improvement of services and policy objectives.

Safeguarding and Compliance

Adhere to all safeguarding practices to ensure the safety and well-being of children and families. Ensure compliance with all Home-Start Cymru policies, procedures, guidance, and standards.

Collaboration and Partnership

Work closely with your project lead to deliver on identified targets and objectives in a timely and appropriate manner. Liaise with referring agencies to ensure comprehensive and coordinated support for families.

Centralised Approach to Practice

Maintain a centralized approach to thinking and practice to ensure consistency and effectiveness in service delivery.

Documentation and Record-Keeping

Ensure all relevant documentation regarding the family's journey is accurately recorded and maintained.

Participation in Meetings and Teamwork

Meet regularly with the management team and participate in other relevant internal meetings to discuss progress, challenges, reflective practice and opportunities.

Behaviour Framework

Understand and act in accordance with the agreed values and behaviour framework for HSC.

Flexibility and Additional Duties

Work flexibly and undertake other reasonable duties as required to meet the needs of the organization and the families served.

Equality, Diversity & Inclusion

At Home-Start Cymru we are committed to shaping an environment and where everyone is valued and respected. As part of our team, you will be expected to understand and support the principles of equality, diversity, and inclusion (EDI) in all aspects of your work. This includes promoting fairness and equality of opportunity, respecting and celebrating differences, and actively contributing to ensuring we consider each other's experiences and views. By embracing EDI principles, we can better support each other, and the families we serve and create positive change together.

PERSON SPECIFICATION

Education and Qualifications

Child Development Qualification - Level 3 or above/equivalent: Essential

Experience

Demonstrable experience of working with families supporting behaviour that is challenging: Essential Ability to work on own initiative: Essential Ability to communicate, negotiate and influence: Essential Ability to work as a member of a team: Essential Strong administrative skills: Essential Ability to inspire trust: Essential Aware of and sensitive to equal opportunities issues: Essential Passion for working in the voluntary sector: Desirable Ability to engage with people through digital platforms: Essential

Essential Skills and Attributes

Empathic, calm and non-confrontational: Essential Energy, enthusiasm, flexibility, commitment, integrity, motivated: Essential Commitment to work in a non-judgemental and anti-discriminatory way: Essential Commitment to Home-Start Cymru's vision, mission and purpose: Essential Commitment to personal and career development: Essential Car driver with current licence, business use motor insurance, and use of road-worthy vehicle: Essential A commitment to modelling the behaviours which exemplify the values of the organisation: Essential An excellent understanding of the Voluntary Sector and Local Authority structures: Essential Understanding of the Family Support and Children's Services Sector in Wales: Essential Excellent communication and presentation skills, both written and orally, able to adapt style in various situations and with a range of audiences, considering the differing needs of people: Essential Excellent interpersonal skills, able to identify, establish and nurture productive internal and external relationships, partnerships and networks: Essential Good oral and written bilingual (Welsh/English) communication skills (essential/desirable depending on location): Desirable

Other

Understanding of the management of information technology in the workplace: Essential Demonstrable commitment to the values and principles of the UNCRC: Essential Demonstrable understanding of and commitment to equality and diversity, health and safety and safeguarding: Essential A flexible approach to work, with the willingness to work some evening or weekend work and occasional residential training: Essential
We reserve the right to close this vacancy early if we receive a high volume of applications or find a suitable candidate before the closing date. We encourage interested applicants to apply as soon as possible.

Job Types: Part-time, Permanent

Pay: 10,895.27-14,527.03 per year

Expected hours: 15 - 20 per week

Benefits:

Company pension Flexitime Sick pay
Application question(s):

Although the role is home based, there is a requirement to travel regularly across the Gwent region to deliver support. Can you please confirm your current location and travel availability?
Licence/Certification:

Driving Licence with access to a car (required)
Work authorisation:

United Kingdom (required)
Work Location: Remote