Job Description

Booker o Pensnett Estate, 89 Second Avenue, Kingswinford o Apply by 28-Jul-2025



About the role



We are seeking an experienced Part Time Sales Order Processor / Administrator to join our team. The ideal candidate will be responsible for processing sales orders, providing administrative support, and helping to ensuring the smooth running of our Kingswinford depot.



What is in it for you

Employee discounts after 3 months, such as:

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.



You will be responsible for



Taking and processing orders by telephone, from sales representatives, by e-mail and via bespoke food and beverage platforms such as F & B, Swiftcloud and Procure Wizard. Advising customers on out-of-stock items and providing replacement items. Liaising with customers, drivers, and the transport manager to ensure timely deliveries Coordinating with the London depot on required stocks and upcoming deliveries by Maddex and daily couriers. Organising last-minute couriers for customers who need additional stock outside their normal delivery day. Invoicing orders picked by our warehouse operators. Complete daily route planner. Logging in bound invoices and returns notes Logging any credits required. Ensuring all delivery paperwork has been returned at the end of the day, including proof of delivery, and that shortages are investigated. Log fuel receipts and any petty cash spend. Contacting buyers about stock issues and creating the daily out of stock list. Processing of free stock, samples and collections for buyers and account managers. Scanning and filing of all invoices, and transition to archive space when required. Dealing with general customer queries about orders, pricing and deliveries.

You will need



Experience as a Sales Order Processor / Administrator or similar role Strong attention to detail and the ability to multitask. Excellent communication and customer service skills. Evidence of taking complex orders in past roles. Proficient in Microsoft Office Suite, especially Excel. Able to remain calm under pressure. Ability to work independently and as part of a team.

About us



Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco


For more information about us please visit www.bookergroupjobs.co.uk



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