Job Description

We are a friendly training GP practice covering across two sites. Our main surgery is in the lovely town of Whitchurch and a branch site in a beautiful rural setting based in the picturesque village of St Mary Bourne with a stunning lakeview.

We currently have vacancies to cover retirement a couple of our brilliant receptionist team, who wish to stay and reduce their hours. This is a testament to our team.

We are looking for efficient, dynamic and friendly receptionists/administrators to continue to provide reception services to our patients and visitors to our practice. You will direct patients in accessing the appropriate service or healthcare professional either in person or via the telephone. You will also provide administrative support to the practice team where necessary.

You will have experience in administration or working with the public on reception with exceptional I.T. skills and an eye for detail. Ideally in a GP or healthcare setting but not essential as training will be given. You must have excellent communication skills and be committed to great customer service with a willingness to engage in a professional yet sympathetic, compassionate and polite manner.

You must be able to work on varied days Monday to Friday and be ready to start at 8am and/or finish at 18.30 and assist with holiday/sickness cover.

Main Duties:

Ensure an effective and efficient reception service is provided to patients and all other visitors to the practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments and contact patients if their appointment changes. Open and scan post and ensure it is electronically distributed correctly. Book ambulances and transport as required. Ensure that all new patients are registered onto the clinical system promptly and accurately. Explain practice arrangements and formal requirements to new and temporary patients and ensure procedures are followed. Action daily, repeat prescription requests, distributing medication and take payments. Action daily, patient emails, requests & queries via our website and tasks received from GP's and other practice staff. This list is not exhaustive

Please send C.V. with a covering letter telling us why you would be our next dynamic receptionist/administrator.

See our website www.tworiversmedicalpartnership.co.uk for full job description and personal specification.

Job Type: Part-time

Pay: 12.70 per hour

Benefits:

Company pension Free parking On-site parking
Experience:

Receptionist: 1 year (preferred)
Work Location: In person