Job Description

This hugely successful national company is looking for a Facilities Helpdesk Co-ordinator to join their expanding team.

This position requires, must have experience of Facilities, Reactive Maintenance in the property repair sector. Hours are 10-2.30 Monday to Friday

About the role:

Working as part of a team you will be supporting a variety of Clients company sites around the UK requiring assistance for maintenance.

Duties will include:

Supporting company sites with reactive & planned maintenance and the installation of new equipment.

Answering incoming calls from clients & sites and taking details of work required to be completed

Building relationships with clients, site staff, engineers & Sub-contractors

Liaising with appointed engineers & Sub- contractors and sites

Ensuring repairs are undertaken to clients' requirements, Updating Clients bespoke systems Understanding site histories to identify recurring issues to reduce future expenditure

Ensuring paperwork, job sheets are processed within defined timelines

Administering invoices

Skills and Experience required:

The ideal candidate will ideally have recent experience in a similar Property Maintenance Facilities Helpdesk or customer service role. You will be able to work in a fast paced and dynamic environment and have the ability to work to tight deadlines.

You will be IT literate and be comfortable using email and inhouse systems.

The benefits:

28 days holiday inclusive of bank holidays, increasing by an additional 1 day per year after 2nd year, until reached a max of 31 Days

Free parking

Pension scheme

Job Type: Full-time

Company pension Free parking On-site parking
Job Types: Part-time, Permanent

Pay: From 12.60 per hour

Expected hours: 24 per week

Benefits:

Company pension Free parking
Schedule:

Monday to Friday
Work Location: In person