Job Description

Hotel Receptionist

Shifts are 8am till 5pm 2 days per week, additional days to cover holiday, sickness. Alternating weekends

Job Overview:

We are seeking a professional and customer-oriented Hotel Receptionist to join our team. As the first point of contact for guests, the Hotel Receptionist plays a crucial role in providing exceptional customer service and creating a welcoming atmosphere for visitors.

Responsibilities:

- Greet and welcome guests in a friendly and professional manner

- Handle check-ins and check-outs efficiently

- Manage reservations and room assignments

- Provide information about hotel services, amenities, and local attractions

- Answer phone calls and direct inquiries to the appropriate department

- Assist guests with any requests or issues during their stay

- Maintain a tidy and organized front desk area

- Collaborate with other hotel staff to ensure seamless guest experiences

Experience:

- Previous experience in a similar role within the hospitality industry is preferred

- Proficiency in phone etiquette and handling guest inquiries effectively

- Strong communication skills with a focus on customer satisfaction

- Knowledge of hotel operations and guest services

Joining our team as a Hotel Receptionist offers an exciting opportunity to be part of a dynamic hospitality environment. If you are passionate about delivering exceptional service and creating memorable experiences for guests, we invite you to apply.

Note: The responsibilities and requirements outlined above are indicative and may be subject to change based on the needs of the hotel.

Job Type: Part-time

Expected hours: 16 - 32 per week

Additional pay:

Tips
Benefits:

Discounted or free food On-site parking
Work Location: In person