Job Description

Company Description
The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world's best loved public spaces and visitor attractions.
Find out more about us at www.benugo.com

We're looking for a Part Time Logistics Assistant to join our Central Production Unit team in Bermondsey, London SE16.
This is a fantastic opportunity for someone who thrives on clear communication, coordination, and problem-solving. You'll play a key role in supporting the smooth delivery of our freshly prepared food to clients across the UK - liaising with drivers, managing dispatch queries, and ensuring our logistics run like clockwork.
We Offer:
Rate: 20,000 per annum (pro rata)
Shifts: Tuesday to Thursday (3 days/week), approx. 7am - 4pm
Contract: Part Time / Permanent
About the role:

• Act as the key point of contact between our drivers, internal teams, and external clients regarding deliveries and dispatch updates
• Monitor van maintenance schedules, temperature records, and general upkeep of delivery vehicles
• Ensure accurate communication and respond promptly to client queries with professionalism and clarity
• Support the account manager with logistics coordination and delivery planning
• Assist with general administrative tasks including quotes, orders, invoices, and menu updates
• Help identify and implement improvements to logistics processes and customer service
• Contribute to a positive and collaborative working environment within the Central Production Unit

What we're looking for:

• Excellent communication skills, both written and verbal
• A polite and professional telephone manner
• Strong organisational skills and attention to detail
• Ability to work under pressure and solve problems independently
• A flexible team player willing to support other areas of the business when needed
• Familiarity with London geography is a plus, but not essential
• Reliable, efficient, and proactive in day-to-day tasks

Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkbox app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

Skills Required