Job Description

Job Overview

We are seeking a dedicated and organised Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role is vital in ensuring the smooth operation of our medical practice and enhancing patient experience.

Duties

Greet patients and visitors warmly, ensuring a welcoming environment. Manage patient check-in and check-out processes, including verifying personal information. Schedule appointments and maintain an organised calendar for healthcare providers. Answer phone calls promptly, addressing enquiries or directing them to the appropriate staff member. Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations. Process medical paperwork, registrations and prescriptions Assist with administrative tasks such as filing and managing correspondence. Collaborate with medical staff to ensure efficient patient flow within the practice.

Requirements

Proven experience in an office or administrative role, preferably within a healthcare setting. Strong organisational skills with a keen attention to detail. Excellent communication skills, both verbal and written, with a friendly and professional demeanour. Proficiency in using office software and medical management systems is advantageous. knowledge of Emis would be an advantage Ability to multitask effectively in a fast-paced environment while maintaining composure under pressure. A commitment to providing high-quality patient care and support.
If you are passionate about contributing to a positive healthcare experience and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Type: Part-time

Pay: From 12.78 per hour

Benefits:

Company pension On-site parking Private medical insurance
Work Location: In person