Job Description

Job Overview

We are looking for an experienced and detail-driven Office Manager to join Powers on a part-time basis (Monday to Thursday). This role is central to the smooth running of our business, with responsibility for HR administration, staff training coordination, ISO compliance, and general office management.

The role requires excellent communication skills, strong attention to detail, and the ability to work collaboratively across all areas of the business. It is ideally suited to someone with prior SME experience in office management, HR, and ISO compliance who is looking for a four-day, office-based position.

Responsibilities

Human Resources

Lead recruitment and hiring, including drafting job descriptions, posting vacancies, and sourcing candidates. Oversee onboarding and induction, embedding company values and culture. Develop and maintain a training schedule for apprentices and the wider team. Act as the first point of contact for employee concerns, supporting a positive and inclusive workplace. Support the performance review process by helping managers provide feedback and set objectives. Administer monthly payroll, benefits, and incentive schemes. Develop and maintain HR policies, including workplace safety. Drive employee engagement and retention through team-building, recognition, exit interviews, and satisfaction surveys. Maintain accurate HR administration and records. Organise staff meetings, prepare agendas, take minutes, and follow up on actions.

ISO Compliance

Plan and carry out regular internal audits and assessments to maintain ISO standards. Ensure employment practices and policies comply with current legislation. Communicate compliance updates and deliver training across the organisation. Maintain accurate compliance records in Powers' systems. Provide administrative support for compliance documentation and reporting. Monitor and update processes in line with legislative or regulatory changes.

Office Management

Ensure company policies are current, relevant, and clearly communicated. Provide support to the sales and marketing team as required. Distribute and monitor client perception surveys to capture feedback. Prepare and deliver reports to senior management. Organise staff events.

Experience & Skills Required

Proven experience in an Office Manager role with responsibility for HR and/or ISO compliance. Strong organisational skills and high attention to detail, particularly in record-keeping and data management. Excellent written and verbal communication skills, with the ability to explain information clearly and confidently. Proactive problem-solver with the ability to work independently and collaborate effectively across teams. Skilled in persuading and influencing to keep colleagues aligned with deadlines and standards. Strong time-management skills with the ability to prioritise and deliver tasks on time and in full. Trustworthy and discreet when handling sensitive or confidential information. Eager to learn and adaptable, with curiosity about systems, processes, and continuous improvement.

Benefits

Quarterly bonus if performance targets achieved. Professional membership paid. Support with further training and development. 24 days holiday (includes bank holidays and day off for your birthday). Christmas vouchers. Employee Assistance Programme. Flexibility with family commitments such as parents evenings, sports days and school plays. Company pension. Salary will be commensurate with experience required.
We're a close-knit team and this role is key to helping us look after our people and keep things running smoothly. If you've got experience in office management, HR, and compliance -- and like the idea of a four-day role where you can make a real difference -- we'd love to hear from you. Send us your CV along with a covering letter about why this role feels right for you.

Please note that only shortlisted candidates will be contacted.

Job Types: Part-time, Permanent

Pay: 28,000.00-32,000.00 per year

Application question(s):

The MD brings his dog to the office, please confirm you are happy with this. Please confirm that you understand this is a part time, in office role (Monday to Thursday) during the hours of 8am to 5pm. Do you have an ISO Internal Auditor Training certificate? If you are interested in this position please attach a covering letter stating why you want the job and why you are the right candidate for the role. Only applications with a covering letter will be considered.
Experience:

Human resources: 2 years (required) Compliance management: 2 years (required)
Licence/Certification:

CIPD (preferred)
Work Location: In person