Job Description

Dyno-Rod South Ltd is drainage company that trades under the Dyno Rod brand. It is part of a group of companies of the same Franchise that work across Hants, Sussex, Dorset, Wiltshire, Avon, Somerset and South Gloucester.

As a Dyno Rod franchised operation, we deliver services to a combination of domestic, commercial and Key Account clients. The service is delivered through a number of offices regionally located, and through dedicated field resource.

The team that covers Somerset and Wiltshire is based in Avonmouth, Bristol.

Purpose

The Bristol team are looking for an Part time Operations Assistant located at the Avonmouth office. This role is primarily focused to support our field teams and drive efficiency across our resource. The role will do this by providing administrative support and process compliance.

The Operations Assistant will carry out routine daily control reporting, and provide management information to the Service and Operations Managers.

The teams focus is delivering a great customer experience. The Operations Assistant will also be focused on this, but also around compliance, safety and record keeping. There may also be some general HR admin.

Working under pressure occasionally and problem solving, whilst remaining professional will be the key to a successful candidate.

Key Responsibilities

The duties of this role will involve, but is not limited to:

Assist the Service Manager and Operations Manager to plan, manage and monitor resource effectively to achieve business objectives. Manage and undertake administrative activities to optimise performance and increase productivity.

Essential Criteria

Effective time management, prioritising and multi-tasking to achieve goals. Able to search out, analyse and construct new ideas Adapt and take on new skills and approaches Be able to engage effectively with people at all levels and to gain respect and confidence through understanding, knowledge, competence and care Have proven problem solving skills using a methodical approach Develop effective, in-depth relationships throughout the organisation, clients, and partners/ suppliers; and To undertake any other tasks and projects as agreed that are within jobholder's experience, skills, and capabilities.

Other activities

You will be answering incoming calls and emails, responding accordingly. You will be making outbound calls to our clients and customers. You will raise and process all operative purchase orders. Document control Daily controls reporting Using CRM to extract management information
The successful candidate will be required to work 20 hours a week Monday - Friday, ideally over the 5 days a week, however we are happy to be flexible and agree the working week with the successful candidate.

Job Types: Full-time, Part-time

Pay: 13,000.00-15,000.00 per year

Expected hours: 20 per week

Benefits:

Company pension Life insurance On-site parking
Experience:

Administrative Assistants & Receptionists: 1 year (preferred)
Work Location: In person