The purpose of the receptionist is to ensure the efficient and smooth running of the secure hospital reception area. Effective management of hospital security systems, to promote a professional approach to meeting and greeting visitors and ensure inbound calls are answered and directed to the correct department/ individual.
Key responsibilities of our receptionists include
To effectively manage the secure reception entrance to the hospital.
Greet visitors and callers in a polite and professional manner and always represent the company in a positive light
To facilitate the administration of day-to-day security requirements, i.e. signing out keys and alarms and auditing of same, testing alarms and pagers etc
To carry out reception administrative tasks, e.g., post, photocopying, laminating etc
To operate the company's central switchboard effectively and ensure a prompt response to incoming calls, taking accurate messages when required
To always keep the reception area in a presentable fashion
To effectively manage or complete job functions and tasks which are specifically delegated to you by the operations manager
About you
Experience and skillset
At least 1 years experience in a similar environment/ receptionist role
Competent PC skills, including MS Word, Excel, Outlook and PowerPoint
Experience in typing with a high level of accuracy.
Ability to work well under pressure
Ability to adopt a flexible working approach
Ability to prioritise workloads
Possess excellent organisational skills
Ability to follow policies and procedures and to ensure their implementation and compliance with them
Ability to facilitate team working for the benefit of patients and staff
Ability to communicate effectively orally and in writing
Willingness to receive supervision and personal appraisal
Willingness to undertake training in accordance with assessed needs
Willingness to adhere to anti-discrimination, health and safety and other statutory policies
About us
Bramley Health is a specialist health and social care provider based in South London and the Southeast of England. Our key focus is to support individuals with complex and challenging needs to maximize their independence to live a meaningful and fulfilling life. We achieve this through outcome-focused models of care with an integrated care pathway. Our pathway spans from specialist hospital to enhanced residential services and supported living. We focus on delivering high quality services with a clear care pathway in four specialist service lines: