Job Description

+ Please only apply with a covering letter+

Due to expansion, a fabulous opportunity has arisen at 3D- Aesthetics for a motivated Receptionist with excellent communication and engagement skills to work in our Leamington clinic

We are looking for a Receptionist who can demonstrate a high standard of professionalism and attention to detail be friendly and 100% enthusiastic, who enjoys building relationships with clients, has a great personality and works well as part of a team and their own, Must be ambitious and willing to learn and have a good understanding for keep the social media accounts updated daily with posts and stories.

Hours needed 2 days a week Tuesday 10-6pm and a Friday 10-6pm

You will also need to have strong commercial awareness skills as the role will require you to be confident over the phone, Delivering up to 100 calls a day of from phone call Enquiries to lead generation from different promotions to phone call consultations so would need to have great communication and confident skills would also and need to work to daily/monthly KPI targets.

3D-Aesthetics is the only flagship clinic in the UK from the leading brand 3D-Aesthetics offering a range of aesthetic treatments including various body treatments for inch loss, skin tightening and cellulite reduction various Laser treatments, laser hair removal, skin rejuvenation, Tattoo Removal and bespoke facial treatments from 3D-HIFU, 3D-Hydr02 and skin care. It is an extremely professional and welcoming environment to all clients and team members. Great progression opportunity to also to become a fully trained practitioner to offer treatments if wishing to progress in to treatments.

We need you to be energetic, self-motivated and willing to go the extra mile?

We require you to have excellent customer service and communication skills?

We expect you to be caring and interested in health and wellness?

We need you to be great at multi-tasking, with fantastic computer, admin and organisational skills?

And be confident in telesales

If this describes you then you may be who we are looking for!

Job Responsibilities

Tasks include:

- Managing Reception: greeting patients and answering the phone in a warm, friendly but professional way.

- Managing the computerised diary and appointments system.

- Responding to emails from patients and suppliers.

- Taking payments from patients for services provided including using a card machine.

- Recording payments, managing patients accounts and end of day/week banking.

- Recalling current patients on a daily basis and reactivation of old patients.

- Administrative responsibilities include writing of letters, ordering clinic supplies and products we sell, updating weekly stats for the clinic on spreadsheets etc.

- Helping to manage our Facebook/Instagram ads promotions: follow-up on leads, email sequences etc

- Helping to manage the clinic social media pages.

- Promoting our services and helping to educate patients on natural health.

- Helping to run our various internal marketing campaigns, requesting client testimonials and Google reviews.

- Keeping on top of housekeeping and cleaning when required to ensure the clinic is clean and tidy at all times

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Essential

- You must be able to speak and write English fluently due to lots of interaction with patients via phone, email and in person.

Excellent communication skills are a must for this role

We will require references from previous employers.

A beauty NVQ would be a bonus and we can provide more training on all treatments to give the options of doing both treatment and Receptionist role.

Salary

We offer a competitive rate of pay, ongoing training and free treatments for you to experience . You will also be entitled to a discount on any products we supply to our patients.

We are a small and friendly team and hold regular team meetings and socials which you will be expected to attend. You may be required to attend external trainings/ conferences occasionally.

*Full training will be provided to the successful candidate from our own training academy in rugby to in-house training on site.

Job Types: Part-time, Permanent

Pay: 12.50 per hour

Expected hours: No more than 16 per week

Benefits:

Employee discount
Application question(s):

What is your current notice Period? Please send a coving letter.
Work Location: In person