Job Description

Join The Team!

As a Receptionist you will be responsible for providing an exceptional, professional customer experience to our customers whilst they are at our site. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide.

This is a flexible working role, you will be required to work part-time as part of our team, the role may include weekends.

Responsibilities:

To greet customers arriving on site. To capture and input customer details onto our Customer Record System. To effectively control the allocation of Customers to our team of Sales Executives to minimise Customer waiting times. To provide refreshments for visiting Customers. To ensure that the Customer Coffee Bar is kept clean and replenished. To implement good standards of Housekeeping on the Reception Desk to promote a professional image. Toanswer and direct incoming telephone calls to the relevant department. To ensure that the Showroom is tidy and well presented with correct marketing material. To conduct any other reasonable duties as requested.

Person specification:

A well-presented, confident individual who is comfortable communicating to a diverse customer base Good communicative skills Exceptional customer service skills/a positive attitude to customer care Strong organisational skills Acts proactively to add value and follows up to ensure problems remain solved. Team player Effective time management and flexibility in working patterns needed Literate, numerate and proficient computer skills
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Job Types: Part-time, Flexible working, Permanent

Benefits:

Employee discount Free parking On-site parking Store discount
Work Location: In person

Job Type: Permanent

Pay: Up to 12.21 per hour

Work Location: In person