"I feel really lucky to be surrounded by such a great team. I'm not only grateful that they've helped me achieve my goals, but
also that I can give them a place where they can achieve theirs."
Michael Kors -
Who You Are:
Passionate for fashion and a fast-paced environment, our Cashiers are MK Ambassadors, representing the vision of Michael.
Our ambassadors are empowered to deliver an elevated customer experience with exceptional communication skills and, as
team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.
What You'll Do:
People
Ensure image and grooming standards are aligned with the brand policy.
Practice and role model the company behaviors, ensuring effective use of the behavior toolkit.
A charismatic, focused professional who enjoys working as part of a large team to deliver an exceptional MK
Experience.
Service
Provide the highest level of experience to the Michael Kors customer, by greeting each customer and approaching the
last steps of the customer's purchase in a warm and friendly manner.
Respond to customer questions and concerns quickly and effectively as well as ensuring customer satisfaction.
Maintain client communication as a MK Ambassador through utilizing all available clientelling Apps and tools.
Proactively manage the CRM database.
Sales
Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.
Understand business results and opportunities to drive sales.
Operations
Responsible for the cash registers and the correct functioning of all the necessary devices.
Controlling the effective payments tenders.
Be aware of the Company returns and refunds policies.
Support with opening / closing tills procedures following guidelines.
You'll Need to Have:
Excitement and enthusiasm to work in fast paced retail environment.
Strong interpersonal and team working skills.
Detail oriented maintaining clean and tidy checkout areas.
Technological proficiency; able to leverage technology to manage sales and customer experience.
Fluent English preferable and effective communication skills.