Job Description

Summary
Salary: Competitive plus great benefits
Grade: 3B
Reporting Line: Corporate Account Manager
Contract Type: Permanent
Location: Field Based
Closing Date: 12th May 2025
What to expect
The Partner Account Manager will support the Strategic Partnership Manager in the delivery of the joint business plans and be the key contact for smaller accounts within the team. The Account Manager will oversee property projects and hardware product launches, ensuring seamless execution and alignment with strategic objectives whilst demonstrating best practice across the account team. They will embody a culture of inclusion, continuous improvement, and high performance; with a key focus on delivering revenue growth and project management.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• Up to 10% on target bonus opportunity
• 25 days annual leave that increases with tenure
• Generous pension contribution
• Access to Benenden Healthcare
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you'll need to succeed
To be successful in this role, you will need to have a proven track record of strong relationship building skills and Account Management within a Business to Business environment. In addition you will possess:

• Experience in operational management within retail, ideally multi-site
• Commercially oriented with a good business acumen
• Passion for great Customer Service and a desire to drive excellence
• A full driving license
• Experience working with a Franchised business model

About us
Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.
Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.