Job Description

Company Description

Company Description

Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds.


Since 2000, we've been keeping businesses connected.


At Wavenet, we don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof.


Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant.

Wavenet is seeking an experienced and proactive

Account Manager

to join our dynamic Wholesale Channel team, supporting over 400 independent resellers and driving revenue exceeding 25m per annum. This is an exciting opportunity to manage a portfolio of existing partners, with annual revenue responsibility of over

2m

, while developing new business relationships and driving growth through our

market-leading Cyber Security and Connectivity solutions

.


In this role, you'll be responsible for nurturing long-term relationships, identifying new revenue opportunities, and delivering exceptional partner experiences. Your focus will be on

growing revenue and gross profit

through cross-selling and upselling, while protecting existing revenues through excellent account management and

customer retention strategies

.


We're looking for someone with a

strong sales background

, outstanding interpersonal skills, and the ability to quickly build rapport. You'll need to be a team player, capable of collaborating across departments to design and deliver tailored solutions that meet partner needs.

Key Responsibilities:

Manage a portfolio of partners with revenue responsibility exceeding

2m per annum

Drive growth through cross-selling

Cyber Security services

and other core products Prospect and generate new partner relationships from pre-defined target accounts Build strong partner relationships to understand pain points and identify upsell opportunities Own the commercial relationship between Wavenet and its partners Resolve partner queries and issues efficiently, maintaining high levels of customer satisfaction Deliver against personal

revenue and profit targets

Stay up to date with market developments and product knowledge

Qualifications

What We're Looking For:

Proven experience in

Account Management or Sales

within the telecoms or technology sectors Excellent communication and interpersonal skills Ability to build rapport quickly and manage relationships at all levels Target-driven with a

track record of meeting and exceeding revenue targets

Knowledge of

Cyber Security products and services

is highly desirable Proactive, ambitious, and passionate about delivering customer excellence

If you're looking to further your career within a vibrant, fast-paced organisation with ambitious growth plans and a supportive team culture, this could be the perfect opportunity for you.

Additional Information

Additional Information

At Wavenet, we offer more than just a job - we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you'll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.


We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here's a closer look at what we offer:

Hybrid Working: Flexibility matters. Our hybrid model lets you choose a blend of home and office-based working, so work fits seamlessly with your life. Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days - our way of saying thank you for your dedication. Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.

Ready to join the UK's largest managed service provider?

Apply today or contact our friendly Talent Acquisition Team for more information.