Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more.
Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific.
Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we'd love to hear from you!
Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco.
About the Job:
The Partner Enablement & Growth Manager empowers Zone's partners to effectively sell, implement, and support our NetSuite solutions. You'll design and deliver tools, training, and programs that drive partner success, strengthen alignment with internal teams, and maximize value for clients.
In this role, you'll serve as the key link between partners and Zone's Professional Services, Customer Success, Product, Marketing, and Sales teams--ensuring seamless collaboration and shared growth.
We're looking for a proactive, relationship-focused professional who thrives in a fast-paced, remote SaaS environment and is passionate about driving measurable partner performance and satisfaction while exemplifying Zone's values and culture.
What You'll Do:
Facilitate partner workshops, webinars, and enablement events
Act as a subject matter expert on Zone's NetSuite applications for partners
Maintain an understanding of industry trends, competitive landscape, and partner ecosystem developments
Ensure partner compliance with contractual and programmatic requirements
Assist in co-marketing initiatives and campaigns with strategic partners
Develop dashboards and scorecards to provide visibility into partner activity and performance
Support resolution of deal-specific challenges, including implementation and technical hurdles
Contribute to the evolution of partner program strategy and roadmap
Advocate internally for partner priorities and needs
Conduct quarterly business reviews with key partners
Collaborate with Customer Success to ensure seamless experiences for joint customers
Align partner enablement initiatives with broader sales enablement and product strategies
Maintain accurate records of partner interactions, communications, and performance data
Identify and mentor high-potential partner contacts
Support special projects related to partner growth and strategic initiatives
Create and deliver executive-level reporting on partner performance and program effectiveness
Help define and refine partner tiers, incentives, and recognition programs
Facilitate knowledge sharing across the partner ecosystem
Stay current on product enhancements to ensure accurate partner guidance
What You'll Need:
5+ years of experience in partner enablement, channel management, customer success, or related partner-facing roles within a B2B SaaS or FinTech organization
Familiarity with SaaS business models and experience with or knowledge of the NetSuite ecosystem or finance/accounting software
Exceptional verbal, written, and presentation skills with the ability to build trust and rapport with partners and internal teams
Strong analytical skills with the ability to measure program effectiveness and make data-driven decisions
Proven organizational skills and the ability to manage multiple projects and deadlines simultaneously
Experience with partner portals, Learning Management Systems (LMS), and Customer Relationship Management (CRM) software such as Salesforce
Adaptable, self-motivated, and capable of thriving in a fast-paced, dynamic, remote-first environment
The role will require customer visits to London or other locations as needed.
Benefits
At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com.
Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we're eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.
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