Job Description

Partner Manager

Ciphr has a new opportunity for a Partner Manager. You will be joining an organisation where you will work with a team that is goal driven and people focused.

At Ciphr our priority is ensuring that the work we do is adding value to our customers whilst also working in a way that allows the Ciphr team to feel valued in their roles.

We want to give you the opportunity to embrace your role with Ciphr and, in return, we can offer you an open and friendly work environment where your input and ideas are welcomed.

If you are interested in a change do have a look below at what we can offer you.

Location:

The role is remote within the UK but will require you to be on site at our Reading offices between 5 and 7 times a month.

In a nutshell

You'll be the person that helps drive and set our future partner strategy, ensuring that Ciphr can grow its revenues directly by selling partner products, and indirectly, by having a more compelling offering and partners selling Ciphr's products.

What you'll be doing

You'll be setting our partner vision, forming the strategy on how to deliver that vision and then executing at pace to build Ciphr's world-class partner capabilities.

Work with the wider business to ensure they execute their element of the partner strategy. E.g. Product & Technology implementing integrations, Professional Services managing HR consultants day-to-day. You'll work with Ciphr's GTM teams to ensure they are enabled to make the most of the partnerships you create. You'll report on the partnerships such that your success can be understood by the wider business. You'll cascade information gained from partners across the business effectively. You'll need to work across all the teams at Ciphr, because a partner manager has an ultimately responsibility over everything that affects the success of their partners. You'll listen carefully to Sales to understand what they need to succeed in the market, but know that we can't be solely focused on future customers. You'll listen carefully to Customer Experience to understand what they need to make existing customer relationships better, but know that we can't be solely focused on existing customers. You'll liaise closely with Support to ensure we're doing the correct things to maximise customer happiness, but know that we can't be solely focused on the tactical needs of customers and miss the big strategic changes. Work closely with Professional Services to ensure that customers value the service element of your partner offering. You'll work closely with the 'back office' parts of Ciphr to ensure their positive contribution to your partner's success.

What you'll need to succeed

Experience in B2B software Experience running a partner strategy. Ability to balance competing demands and priorities, to achieve the best possible outcome. Ability to manage multiple projects at any one time, balancing your time on those tasks. Experience in working with senior stakeholders and leadership teams. Ability to understand a required outcome and execute your tasks, overcoming any obstacles, to achieve the required outcome. Good communication and interpersonal skills to build relationships internally and with partners. Strong business acumen to drive appropriate partner strategies.

What we offer you:

Ciphr has a benefits package which has you and your family in mind.

As well as offering you the opportunity to work with a great team, be part of a growing company and have the chance to learn and enhance your knowledge and qualifications, we offer:

30 days annual leave, plus bank holidays Family National Trust Membership Birthday day off Religious holiday swap Family forming support - e.g., time off for family forming appointments or to support your partner Enhanced maternity and paternity leave Cycle to work scheme Pension Health cash plan Life assurance Technology/home improvements Loans Perks at Work - access to exclusive discounts, cinema tickets, etc. Regular training 1,500 employee referral scheme Medical Cover and Dental cover (after 6 months' service) Income Protection insurance (after 12 months' service)

About Ciphr:

Ciphr is a leading UK-based provider of integrated HR, payroll, learning and recruitment solutions.

Ciphr's integrated HCM platform helps organisations manage their end-to-end employee lifecycle so they can deliver an amazing employee experience. With Ciphr, organisations can be confident they can access all their people data in one place, thanks to secure, time-saving integrations between our own solutions and API connections to specialist, third-party tools.

Ciphr is all about people. Our values are trust, drive, authenticity, and accountability. We want you to bring your authentic self to work giving you the space to be yourself whether that is creative, outgoing, quiet, courageous, observant or any other attributes you may have. Ciphr welcomes all kinds of people to the team and would love you to come and join us!

Job Types: Full-time, Permanent

Benefits:

Company pension Cycle to work scheme Enhanced maternity leave Private medical insurance Referral programme Work from home
Ability to commute/relocate:

Reading RG1 1PW: reliably commute or plan to relocate before starting work (required)
Application question(s):

What are your current salary expectations? Approximately how many miles do you live from our Reading office (postcode RG1 1PW)?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Reading RG1 1PW

Reference ID: CHR0035