Job Description

Job Advert

Do you have an ability to nurture and evolve current and new relationships? Are looking for a role where you can identify unique opportunities to support growth, with a passion to help shape the future of an ambitious organisation?

If so, we want to hear from you! We are looking for a Partnerships Manager to join our growing team!

What's on offer?

Not only do we offer a competitive salary of c53,000 DOE with excellent benefits, we also firmly believe that your postcode should never be a barrier when it comes to finding the pawfect role - that's why we're flexible on your working location. At Animal Friends, you can choose to be based remotely within the UK, within our Amesbury office, or hybrid (a mixture of both).

What you`ll get up to as our Partnerships Manager

This is an exciting and pivotal role that will act as an AFI representative to key third parties and ensure the success of these relationships through strategic and proactive management whilst also monitoring the wider market environment. We are looking for someone who has a track record in commercial account management, ideally within the financial/professional services and can demonstrate the ability to harbour continued growth

To give you an idea what to expect, you`ll be:

Responsible for establishing and managing key relationships with existing distribution partnerships including all external and internal queries. Quickly address and resolve queries, needs and complaints as well as maintain contract compliance and ensure that all commitments are met, including marketing plans. Seek out and drive new ways in which to develop distribution partnerships- responsible for creating significant customer growth and volume. Ensure all contractual reporting and other mandated activities for third parties are fulfilled at the required intervals e.g., daily, weekly, and monthly reporting Create, maintain and monitor the key performance indicators for these relationships and take actions to improve where there is a reduction in score Promote AFI at external industry events and act as a leader in market engagement Coordinate with internal stakeholders and departments to ensure key relationships' needs met and all regulatory and contractual standards maintained - including audits, digital display of products, advertising, and any other required activity Where required get involved in writing bids and offers for new business, assisting in implementation of new relationships and provide relevant mentoring for junior members of the team

Key skills required to be successful in this role

Experience within insurance/ financial services industries Aggregator (Price Comparison Website) experience Substantial account management experience Proven track record of delivering improved commercial performance through network/relationship management. Confident and able communicator - in both verbal and written forms - with an ability to get on with a variety of personalities Strong analytical and numerical skills Ability to quickly turn work around to strict deadlines

Why choose Animal Friends

Animal Friends has been supporting UK pet owners for more than 25 years with our comprehensive and meaningful pet insurance. We are not only an award-winning business but one of the largest pet insurance providers in the UK. But we're not like other leading UK pet insurers, we were built to be unmistakably different - giving back to incredible animal welfare and conservation charities, at home and around the world, as they fight to support and care for vulnerable pets, wildlife, and habitats. So far, we've helped support over 800 charities and conservancies across the UK and worldwide and donated over 8.5 million and continue to use our voice and platform to fight for positive change. We believe that even the smallest act can make a big difference.



We understand that our success is only possible because of how we work together, which is why our company values of being courageous, kind-hearted and passionate are the heart of what we do - and we simply wouldn't be who we are today without our colleagues, who embody these values every day.



We are part of the Pinnacle Pet Group (PPG) - a pan European fully integrated pet insurance and pet health services provider. On a mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of their customers and colleagues with a clear ambition to become the world leader in pet insurance and healthcare services.

What you'll get

We recognise that your hard work shouldn`t come without its perks, so here`s a little list of some of the things you can expect to get from us:

25 days annual leave, which increases with service, plus bank holidays A day off for your birthday One paid day off per year to volunteer with a UK-registered animal charity of your choice Access to 50% off insuring pet companions with Animal Friends Free access to our expert vet partner, Joii Pet Care, for your cat and/or dog Your mental and physical health is incredibly important to us. That's why we offer discount on gym membership, access to a dedicated Wellbeing Hub and a healthcare cash plan / private medical insurance and Group life assurance. We like to celebrate success and recognise excellent employee performance; we will donate 3k to the charity of our employee of the quarter's choice Most importantly, you'll be working with, and supported by, a team of courageous, passionate, and kind-hearted individuals - we might be biased, but we think that they're a pretty pawsomebunch!

Inclusion, Diversity and Belonging at Animal Friends

At Animal Friends, we take inclusion seriously. This means nurturing a culture that respects everyone as an individual and values the unique perspectives we all bring through our background, characteristics, and lived experiences.



We know that harnessing our differences makes us stronger and helps us to deliver better outcomes for our customers and each other. That's why we are committed to ensuring that everyone is treated fairly and without discrimination, and we are passionate about creating an inclusive environment where everyone feels they belong.

Our recruitment process

As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.

Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.