Job Description

Partnerships & Marketing Manager
We are seeking two dynamic Partnerships and Marketing Managers to lead our brand collaborations across key categories at Harrods.
One manager will sit above our Food, Beverage, and Restaurants offering, while the other will oversee our Home, Toys, and Technology categories. Both roles are pivotal in delivering strategic, commercially driven marketing campaigns and nurturing high-value brand relationships across our world-renowned luxury portfolio.
About the role
As a Partnerships and Marketing Manager, you will be responsible for owning and growing relationships with brand partners--ranging from global luxury giants to emerging innovators--while delivering impactful multi-channel campaigns aligned with Harrods' trade and customer strategy. These roles require a commercially-minded marketer with a strategic approach, who thrives on collaboration, clarity, and delivering results.
Key responsibilities include:

• Leading the planning and execution of 360 marketing campaigns across digital, in-store, CRM, social, publishing, and experiential channels.
• Managing and nurturing strong, senior-level brand relationships--particularly in either the F&B or Home, Toys, and Tech categories.
• Collaborating with Buying, Visual Merchandising, Marketing, Creative, and Press to bring campaigns to life and support divisional priorities.
• Owning media plans and ensuring alignment with category-specific trade goals and broader Harrods brand values.
• Managing and developing a direct report, contributing to a high-performing, agile, and collaborative team culture.

About you
You are a confident, articulate marketer with a proven ability to build and manage premium brand partnerships. You are commercially astute, motivated, and thrive in a fast-paced, collaborative environment. You understand when to lead, when to listen, and how to align brand goals with Harrods' strategic priorities. With a clear, confident approach and excellent communication skills, you bring strong judgement and a relationship-first mindset to everything you do.
You will also have

• Proven experience in marketing and brand partnerships, ideally within a luxury, premium retail, or agency environment.
• A strong understanding of integrated, 360 marketing campaigns across channels such as digital, CRM, social, in-store, and experiential.
• A track record of building and managing senior-level brand relationships, with the ability to influence and deliver commercially impactful results.

About Us
Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you'll receive an excellent benefits package, including a company pension, flexible working, 25 days' holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with , we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type: Permanent
Department: Partnerships (Raphaelle Vanderhoeven)