Job Description

About the Role

PHL UK LTD is looking for a proactive and organised

Parts Advisor

to join our team. This key role involves providing essential support to the parts department, assisting with customer inquiries, managing orders, and helping to maintain smooth operations across the business. You will be working closely with suppliers, customers, and various internal departments, ensuring efficient service and timely responses.

Responsibilities:

Assist the Parts Manager with daily operational tasks and ensure the smooth running of the parts department Communicate effectively with suppliers to obtain the best prices and delivery times for parts Respond to customer and supplier queries via phone and email, offering excellent customer service at all times Manage incoming orders and ensure returns are processed efficiently Work closely with the service and workshop departments to ensure parts are delivered as needed Occasionally assist other team members with their roles to ensure continued team success Maintain accurate records and complete administrative tasks promptly

Meeting Summary & Development:

Regular communication with colleagues to ensure smooth department operations and foster positive relationships Monthly meetings with the Parts Manager to review pricing, sales performance, and business opportunities Keep track of time, including break periods, and ensure all tasks are completed on schedule Participate in training courses (e.g., TVH) to develop product knowledge and further enhance skills

What We Offer:

?Attractive company pension scheme
? Sick pay
? 20 holidays + 8 bank holidays
? Private medical insurance
? Free parking
? A supportive and dynamic work environment

We are looking for a reliable and dedicated Parts Advisor who is keen to support the smooth operation of our parts department and contribute to the overall success of the team. If you have excellent communication skills, a proactive approach, and a passion for customer service, we'd love to hear from you.

Job Type: Full-time

Pay: 27,721.00-28,976.00 per year

Licence/Certification:

UK Driving Licence (required)
Work Location: In person

Reference ID: PARTSADVISOR