Due to Expansion Cowan Bros NI Ltd require an additional parts person in our depot in Maydown. We are an a award winning dealership with the Case IH & Case construction franchise. we are offering very competitive pay to the right applicant. Excellent working conditions with an opportunity to progress working in an awarding environment.
Responsibilities:
- Assist customers in identifying and purchasing the correct parts for their vehicles
- Communicate with customers via phone, email, and in-person to provide information and answer questions about parts availability, pricing, and compatibility
- Maintain accurate inventory records and ensure parts are properly stocked and organized
- Use computer systems and software to look up parts information and process orders
- Provide excellent customer service by resolving any issues or concerns related to parts orders
- Collaborate with other team members to ensure efficient operations of the parts department
Experience:
- Previous experience in a similar role as a Parts Advisor in an agriculture/construction parts department is preferred
- Understanding of agriculture and construction products preferred
-Mechanical knowledge would be an advantage
- Strong communication skills, both verbal and written, to effectively interact with customers and colleagues
- Proficiency in using computer systems to manage inventory and process orders
- Knowledge of phone etiquette and the ability to handle customer inquiries professionally
- Organizational skills to maintain accurate records and keep the parts department well-maintained
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