Job Description

Job Overview

Providing a comprehensive parts sales, advice and support service to all customers promoting MAN parts sales both in the Branch and mobile.

Duties

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Responsibilities:

To process any parts related enquires giving the correct identification and information required.

To promote MAN parts in compliance with customer upselling guidelines

To assist and develop parts sales with the objective of meeting Branch Parts Targets

To assist and maintain stock room duties.

Attend any training course as deemed necessary by the service manager

To ensure compliance and achievement of CSI and UTP targets

Ensure workstation and parts dept complies with 5S programme

To liaise with customers and assist with any queries, keeping up with progress

To maintain the Parts Department standards, adhere and uphold all ISO9002 requirements

To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner.

To undertake such other tasks as may reasonably be required.

To enhance the image and reputation of the company whilst supporting its commercial interests.

To comply with good health and safety practice, all statutory requirements, company policies and standard procedures.

Requirements

Good analytical skills Proactive approach in maintaining customer standards Good telephone manner Attention to detail Problem solving skills Organizational and administration skills

Required experience:

Experience in a similar role Experience of truck, or related industry
Job Types: Full-time, Permanent

Pay: 24,420.00-32,000.00 per year

Benefits:

Company pension Free parking On-site parking
Experience:

Parts : 2 years (preferred)
Work Location: In person