Parts Advisor

Leicester, ENG, GB, United Kingdom

Job Description

Overview


We are seeking a dedicated and knowledgeable Parts Advisor to join our team. In this role, you will be responsible for providing exceptional customer service and support in the parts department. You will assist customers in identifying and sourcing the correct parts for their needs while maintaining an organised inventory system. The ideal candidate will possess strong communication skills, attention to detail, and a passion for delivering high-quality service.

Responsibilities



Assist customers in identifying and ordering the correct parts for their vehicles. Maintain an organised inventory of parts, ensuring accurate stock levels and timely replenishment. Communicate effectively with customers via phone and in person, demonstrating excellent phone etiquette. Process orders and manage incoming requests efficiently to ensure customer satisfaction. Utilise Excel to maintain records and track inventory movements. Collaborate with other departments to ensure seamless operations and customer service. Provide multilingual support when necessary to cater to a diverse clientele. Stay updated on product knowledge and industry trends to offer informed advice to customers.

Requirements



Strong communication skills, both verbal and written, with the ability to engage effectively with customers. Bilingual or multilingual capabilities are highly desirable. Proficient in using Excel for data management and reporting purposes. Excellent organisational skills with a keen attention to detail. Ability to maintain a positive attitude and provide outstanding customer service in a fast-paced environment. Previous experience in a similar role or within the automotive industry is advantageous but not essential.
If you are passionate about providing excellent customer service and have the skills we are looking for, we encourage you to apply for the Parts Advisor position today!

Job Type: Full-time

Pay: 30,000.00-38,000.00 per year

Benefits:

Employee discount
Work Location: In person

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Job Detail

  • Job Id
    JD3442788
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Leicester, ENG, GB, United Kingdom
  • Education
    Not mentioned