Job Description

We currently have a fantastic opportunity for a Parts Advisor to join our team. We are looking for a Parts Advisor who can proactively upsell parts, build and maintain strong customer relationships, whilst supporting customers and workshop staff with parts identification and process.

Main Duties include:

Promote the benefit of Volvo parts and service at all times. Ensure customer orders are taken and supplied to the correct specification. Ensure that procedures are correctly carried out for the ordering of goods and their receipt. Ensuring that all goods received are checked and located accurately. Ensure that invoices are properly and accurately raised for goods supplied or returned. Ensure the accuracy of perpetual inventory stock counts. Documenting and reporting the condition of parts received notifying any relevant party of damage or concerns. Inspecting old units or parts returned for credit and reporting damaged or unsuitable items to the Parts Manager. Working as a team player, flexible and helpful ensuring support for both colleague and customer. Ensure stores and parts are kept in a clean and tidy manner.

Experience Required:

There are some essential components needed for this job - strong customer orientation with the ability to work in an organised & methodical manner in a fast moving environment. You will have good communication skills and be able to modify your approach in specific circumstances to ensure a positive outcome. With proven negotiation skills and experience of selling techniques, you will be a team player with a flexible and positive approach.
Previous experience in a similar role is ideal but not essential as training and support will be provided. However, IT skills will be required.

Job Type: Full-time

Pay: 12.50-14.00 per hour

Benefits:

Company pension On-site parking
Ability to commute/relocate:

Llanfyrnach SA35 0BZ: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person