Job Description

Salary:

29,563 with up to 41,000 OTE plus benefits

Type of work:

Permanent

Location:

Shiremoor

About the role



We're looking for a Parts Advisor to work at our MG/BYD branch in Shiremoor. You don't need to have previous parts experience to apply, as we'll provide comprehensive training.

We offer our Parts Advisors:

41,000 OTE made up of a competitive hourly rate plus bonuses

33 days' holiday allowance with room to grow

Generous retail discounts

Private healthcare

Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

And much more...



Hours

Full time:

Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm



About the role



Do you have customer service skills and experience working with stock?



Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process.



If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need to use our systems.



Day-to-day duties



Identifying parts required for a vehicle

Ordering parts from internal and external sources

Picking and packing parts

Communicating with the workshop

Providing a quick and accurate service to our customers

Invoicing

Reviewing digital communications for customers

Stock management



Essential skills



Keen to learn, with a can-do attitude

The ability to work independently, but also as part of a team working towards the same goals

A great communicator - friendly, clear and concise

Enjoy working with your customers

Happy using computers, although we'll provide training on all the systems you'll need



Our Culture



Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.



To find out more about Life at Arnold Clark, visit our website.



Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.



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Benefits



Every Arnold Clark employee is entitled to a wide range of benefits, including:



Discount on new and used vehicles

Contributory pension scheme

Private medical insurance

Life assurance