Parts Advisor
West Bromwich, ENG, GB, United Kingdom
Job Description
Job Overview
We are seeking a dedicated and knowledgeable Parts Advisor to join our team. The ideal candidate will possess excellent communication skills and a strong organisational ability to assist customers in identifying and obtaining the correct parts for their needs. As a Parts Advisor, you will play a crucial role in maintaining inventory accuracy and ensuring customer satisfaction through effective service.
Responsibilities
Order Prep?Pre-pick workshop parts, pick customer orders, and check stock availability per enquiries. Sales & Customer Service?Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions. Stock Control?Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients. Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.
Qualifications
Basic level in Microsoft Word and Excel. Experienced in warehouse operations (preferred). Possession of a forklift license is highly desirable. Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage. Demonstrates professional phone etiquette and effectively manages email inquiries. Detail-oriented, diligent, positive, a strong team player, and highly reliable.
Job Type: Full-time
Pay: 28,000.00-35,000.00 per year
Benefits:
Free parking
Schedule:
Monday to Friday
Work Location: In person
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Job Detail
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Job IdJD3243617
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWest Bromwich, ENG, GB, United Kingdom
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EducationNot mentioned