Assistant Operations Manager / Head of Chain Manager/ Operations Director
Job Purpose
The Parts Buyer is responsible for planning, sourcing, and managing spare parts required for the refurbishment of phones, tablets, and laptops. The role ensures the business has the right parts, at the right time, and at the right cost to support efficient repairs, minimise downtime, and control spend.
Source and purchase parts from UK and overseas suppliers, ensuring competitive pricing and reliable quality
Build and maintain strong relationships with existing suppliers
Identify and onboard new suppliers where required
Negotiate pricing, terms, and lead times to maximise value
Monitor supplier performance and resolve quality or delivery issues
Planning & Forecasting
Plan and forecast parts requirements based on repair volumes, sales demand, and historical data
Work closely with operations, repair teams, and management to anticipate future needs
Adjust purchasing plans in line with changes in demand or stock levels
Stock Control & Inventory Management
Monitor parts stock levels to ensure continuity of supply and avoid shortages
Manage inventory to ensure efficient spend and reduce overstock, dead stock, and waste
Maintain accurate stock records within inventory management systems
Support stock takes and audits as required
Quality Control & Returns
Manage DOA (Dead on Arrival) and faulty parts with suppliers
Arrange returns, replacements, and supplier credits in a timely manner
Track issues to identify recurring quality problems
Goods In & Administration
Book in part deliveries accurately and promptly
Ensure documentation, invoices, and delivery notes are correct
Work with finance teams to resolve invoice or pricing discrepancies
Skills & Experience
Essential:
Experience in a buying, procurement, or stock control role
Strong understanding of inventory management and cost control
Experience dealing with UK and overseas suppliers
Excellent organisational and planning skills
Strong negotiation and communication skills
Good attention to detail and ability to manage multiple priorities
Desirable:
Experience within electronics, mobile phone, tablet, or laptop refurbishment
Knowledge of common device parts and repair processes
Experience using stock or ERP systems
Understanding of lead times, logistics, and import considerations
Personal Attributes
Commercially minded with a focus on cost efficiency
Proactive and able to work independently
Strong problem-solving skills
Relationship-focused with a professional approach
Comfortable working in a fast-paced, high-volume environment
Job Types: Full-time, Permanent
Pay: 25,400.00-27,000.00 per year
Work Location: In person
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