Job Description

Job Overview

We are seeking a dedicated and knowledgeable Parts Coordinator to work within our busy parts department at Locators Ltd in Ferndown.

Locators employs over 70 people and was established in 1985 providing a high-quality materials handling service to a wide range of industries. Our Head Office and workshops are located in Ferndown, Dorset with a regional workshop in Thatcham, Berkshire.

Locators has long-term dealership / partnership agreements with Toyota, Combilift and Manitou. We are looking to expand our Parts team and are seeking a proactive and detail-oriented individual to join us.

Salary:

31,000 PA

Location:

Ferndown, fully office based

Working Hours:

Monday - Friday, 8:00am - 5:00pm - 40 Hours a week

Contract Type:

Permanent, Full-time

Start Date:

ASAP

Duties and Responsibilities:

Parts Identification & Sourcing

Identify and source required parts for customers, internal/external engineers, and subcontractors. Liaise with suppliers to secure competitive pricing. Ensure engineer van stock levels are monitored and replenished as needed. Verify parts information to support accurate job processing.

Customer Service & Communication

Work proactively with engineers to arrange parts requirements and coordinate timely deliveries. Respond promptly and professionally to customer telephone and email enquiries. Keep customers and engineers informed of changes to parts availability or delivery schedules without delay. Prepare accurate repair estimates and provide regular updates throughout the service process.

Goods In/Out Operations

Participate in goods-in operations including unloading, packing, and dispatching orders with correct documentation and courier arrangements. Maintain a clean, organised, and clearly labelled parts store. Uphold high standards of safety, cleanliness, and compliance across all stock areas.

Compliance

Adhere to internal procedures and industry standards in line with

ISO9001

,

ISO14001

, and

ISO45001

certifications.

Minimum Skills & Experience Required:

Experience using stock control systems and manufacturer databases Background in parts administration, logistics, or inventory management Knowledge of technical and mechanical components Excellent telephone manner, polite and friendly at all times Excellent communicator Attention to detail Confident with Microsoft Excel
Contact us today if you like to know more about this position. You will benefit from working in a supportive environment at a highly professional ISO accredited company you can be proud to represent.

Job Types: Full-time, Permanent

Pay: 31,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance On-site parking Sick pay
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person

Reference ID: Parts Coordinator