Job Description

Parts Hub Manager - Mercedes-Benz Warrington

Fun, exciting, rewarding work. Join us for the ride.

Working with world?class brands as a Parts Hub Manager, you'll take full ownership of a centralised trade parts operation, ensuring outstanding and trusted experiences for our internal workshops, franchise sites and independent trade customers.


You'll lead a high?performing, multi?skilled team while managing all areas of trade operations, retail parts support, warehouse logistics, stock control and financial performance. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands -- and with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you

Enjoy 33 days of annual leave

(including bank holidays) to rest and recharge

Save money every day with

our exclusive retail discounts

Drive a great deal

with discounts on new and used cars, plus servicing offers

Plan for the years ahead

with our company pension scheme

Balance home and work

with our industry-leading family-friendly policies designed to help you spend more time with the people that matter

Commute for less

with our cycle-to-work scheme

Prioritise your wellbeing

with dedicated support for you and your family

24/7 access to healthcare professionals

, ensuring you get the expert advice you need quickly and easily

Make a difference

with a paid day to volunteer in your community

Invest in your future

with our company share purchase plan

Earn financial rewards

when you refer a friend to join the team

Keep learning and growing

with our training and development opportunities for everyone.

Life assurance

with the option to increase cover We're open to

flexible working

options - just ask

What you'll do day to day

Lead and motivate a multi?skilled team, ensuring high performance, strong customer focus and efficient daily operations. Deliver and exceed budgeted sales, margin and profit targets while controlling logistics, staffing and stock?related costs. Monitor daily sales performance, analyse customer trends and identify growth opportunities across trade and internal channels. Oversee the full warehouse operation including goods?in, stock storage, picking, packing, and outbound deliveries. Maintain high delivery service levels, ensuring orders are fulfilled in full, on time and to the highest standard. Drive stock accuracy through regular stock checks, proactive obsolescence management and robust security processes. Build and maintain strong relationships with trade customers, internal departments and franchise sites, resolving escalations professionally. Promote new campaigns, product launches and digital platform offers (e.g., WebParts) to grow customer accounts and online revenue. Oversee invoicing processes, credits, surcharges, warranty and core returns while supporting effective credit control. Ensure compliance with all audit, legal, manufacturer and health & safety standards, acting as the accountable person for Hub operations.

Helpful skills and qualifications

Don't worry about ticking off every single skill here

if you care about delivering great experiences as much as we do, we want to hear from you.


Proven experience in Parts, Warehouse, Aftersales or Trade Operations management. Strong commercial awareness with the ability to deliver financial targets and identify improvement opportunities. Confident leader with experience managing advisors, drivers and warehouse teams in a fast?paced environment. Excellent communication and relationship?building skills across trade customers, internal teams and multi?site operations. High attention to detail with strong organisational skills, able to prioritise and meet deadlines effectively. Good understanding of stock control, credit control, warranty processes and invoicing accuracy. Comfortable using digital ordering systems and reporting tools, with a proactive, improvement?focused mindset. positive, customer?centric approach with a commitment to delivering exceptional service.
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us

- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.