Job Description

Norwich


Parts


Full time


Permanent


We have an exciting opportunity for a

Parts Telesales Advisor

to join our Parts Distribution centre in

Norwich

supplying all makes and models of Parts to the automotive industry. We are looking for someone experienced in the motor parts trade or with a proven record in telesales success.
You will manage both in and out-bound calls; identifying parts requirements, providing advice and support to trade customers regarding technical knowledge or ordering platforms and promoting products and offers to secure sales.
To succeed in this role you will need a natural flair for sales, fantastic communication skills and the ability to nurture relationships with repeat customers, providing excellent customer service and exceeding customer expectations on every interaction.

We are looking for the following...

Ability to actively identify and convert sales opportunities Passion and drive for exceeding targets Experience providing exceptional customer service Excellent communication skills over the telephone Competence in Microsoft packages

In return we offer a competitive salary + bonus scheme

What's In It For You?

31 days annual leave (including bank holidays) Pension scheme Life assurance Free RAC breakdown cover Cycle to work purchase scheme Preferential parts, service and labour rates Discounts on new and used vehicles Free access to health and wellbeing support services


As a family owned business we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together, through your own behaviour, every day.

Why Work For Us?

Thurlow Nunn is part of the Thurlow Nunn Group, a family-owned and managed, people-driven business which has been established for over 145 years. The Thurlow Nunn Group has a team of over 600 employees, within the automotive and agricultural industries, across 18 sites throughout Norfolk, Suffolk, Cambridgeshire, Buckinghamshire and Bedfordshire.



Whether your passion is sales, aftersales, customer service or another area, what's really important for us is that you are able to represent our family values of: Professional, Trust, Respect, Caring and Together, every day.



If you take great pride in delivering exceptional customer service and would love to be a member of a dedicated, friendly team, then Thurlow Nunn would be a great place for you to work.

Salary

OTE 36,000.00

Hours

Monday to Friday 8.00am to 5.30pm, Shared rotation of Saturday support 8.00am to 1.00pm

Benefits

o 31 days annual leave (including bank holidays) o Pension scheme o Life assurance o Free RAC breakdown cover o Cycle to work purchase scheme o Preferential parts, service and labour rates o Discounts on new and used vehicles o Aftersales discounts o Access to health and wellbeing support services o Free refreshments o Employee discount platform o Recruitment Referral Incentive Scheme o Employee Assistance Programme (EAP)

Closing date

30-11-2025