Job Description

About The Role

Part-time Auction Assistant (Sundays)

Remote

8:30am - 4pm OR 12pm - 6:30pm

Join the UK's largest B2B used vehicle service

At BCA, we're altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We're Europe's largest vehicle remarketing company, the backbone of the UK's automotive supply chain, the best place to build the career you want.

Now, this is where you fit in...

We're looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. This is your opportunity to play a critical role in how we operate as a business.



The Key purpose for this role within the online remarketing team will to ensure day to day delivery of online sales. This role will have a core responsibility for clerking day to day sales. You will part of the sale team, working with the auctioneer and vendor representative to achieve the best sale result.



Additional responsibilities include working with the Online administration team. Allocation and lotting bot use.

Key responsibilities

Following a range of business processes, update in-house systems in accordance with business requirements Running online sales day to day Ensure that all company processes are followed with regard to the sale of vehicles to reduce mistakes and risk to the company Deal with pre and post-sale issues, queries or complaints in a timely and satisfactory fashion Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion, to all parties' satisfaction as far as are reasonably practicable. Escalate any complex issues to the relevant manager Dialling the Vendor representative into the sale and manage them through the sale section, following up on any specific points raised during the sale Help the auctioneer to keep the sale to the timing of the program Proactively encourage vendors to put vehicles on sale Responsible for lotting Complete various administrative tasks and follow a range of business processes, update in- house systems in accordance with business requirements to achieve internal KPIs and customer SLA's Management of T & A & virtual inbox

Key Skills

Data Management experience High level of attention to detail Customer focused Ability to work in a fast paced environment

We've put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking

Company Pension Scheme

Cycle to work scheme

An Employee Assistance Programme

Enhanced maternity, paternity, and adoption leave

Access to trained Mental Health First Aiders

Access to BCA Rewards which provides online and store discounts with a range of retailers

And so much more...



As the automotive industry changes, we're changing with it - putting our people in the front seat for the journey. We're the number one in what we do for a reason and that's because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.



We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.



Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.