Job Description

About Us

ABA Insurance Commercial Ltd is a growing, independent commercial insurance brokerage with a reputation for delivering smart, tailored solutions to businesses across the UK. As we continue to expand, we're strengthening our internal operations and we're looking for a reliable, organised

Part-Time Claims Administrator

to join our back-office team.

If you enjoy a varied role, working in a small but ambitious company, and want to be part of a business that's scaling fast -- we'd love to hear from you.

The Role

This role is ideal for someone with experience in admin, customer service, or insurance, who enjoys process-driven work and getting things done right the first time. You'll support our Finance & Claims Manager and Admin team to keep our claims processes moving efficiently, while also assisting with general office tasks.

What You'll Be Doing

Handling client claims notifications, updating records, and chasing outstanding information Liaising with insurers, loss adjusters, and clients to progress claims Logging claims and updating the CRM system accurately Assisting with document preparation, policy schedules, and client communications Supporting general office admin tasks when needed

About You

Previous admin or customer service experience (insurance sector is not a must but a bonus) Great attention to detail and well-organised Confident communicating with clients and insurers over the phone and email Able to manage your own workload efficiently Familiar with Microsoft Office (Word, Excel, Outlook) Positive, can-do attitude and team player

What We Offer

20 hours per week - flexible across days/times Opportunities for growth and development in a growing company Supportive, friendly team environment Ebbsfleet, Gravesend office based office 20 days annual leave pro rata + bank holidays
Job Types: Part-time, Permanent

Pay: Up to 13.50 per hour

Expected hours: 20 per week

Schedule:

Monday to Friday No weekends
Language:

English (required)
Location:

Gravesend DA11 8HJ (preferred)
Work Location: In person

Reference ID: Part-Time Claims Administrator
Expected start date: 01/09/2025